Back

Ertle Subaru

Stroudsburg, PA

4.7
2,585 Reviews

798 N 9th St

Stroudsburg, PA

18360

Directions

By Type

2,585 Reviews of Ertle Subaru

October 15, 2022

The service was awesome. Natalia was very professional and courteous.I was in and out. More

by Chilly14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Natalia Liszka
Oct 17, 2022 -

Ertle Subaru responded

It is gratifying to hear that you were so well taken care of by Natalia and our team! Thank you for trusting Ertle Subaru with your business, we look forward to the next opportunity to assist you. Have a wonderful day!

October 15, 2022

Ashley and Nick were kind and understanding. They took care of my needs quickly. Will do business again with Ertle Subaru in the future! More

by wilkinsonnancy840
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Graver, Meghan Ertle, Ashley Bierbaum
Oct 17, 2022 -

Ertle Subaru responded

We are delighted to have earned your continued business and your great review! Thank you for choosing Ertle Subaru and for highlighting Ashley and Nick's top-notch work. Safe travels ahead!

October 15, 2022

Once again treated with friendly, efficient service. I continue to count on this dealership to keep my 8 year old Forester safe and reliable for my daughter's use More

by BOBCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Chris Jackson
Oct 17, 2022 -

Ertle Subaru responded

We are delighted to have earned your loyal business! Thank you for choosing Ertle Subaru and for taking the time to review us. Safe travels until we see you again!

October 15, 2022

I got a rental car while my car was being fixed and it smelled really bad -- like vomit. I couldn't drive away in it. I walked in and asked for another one, and while it didn't smell as bad, still smell More

by dmittereder
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Chris Jackson
Oct 19, 2022 -

Ertle Subaru responded

This review is concerning to receive. We strive to deliver a seamless and accommodating service experience for our guests, and it is disappointing that this was not better reflected in your experience. I assure you that I will look into this feedback immediately to see what more I can do to help fix things. If there is anything more I can do to assist you, please feel free to reach out. Best, Tim Kelly - Service Manager - 570-213-4050

October 14, 2022

I Would thank Ertle for the service that I wanted. Thank you for a great service experience. More

by spyynann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Oct 14, 2022 -

Ertle Subaru responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

October 14, 2022

Good service and very nice kind people who are helping me with everything . Thank you for helping me More

by BeataPuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Liszka
Oct 14, 2022 -

Ertle Subaru responded

We're delighted our team provided welcoming assistance and quality service! Thanks for supporting Ertle Subaru with your review!

October 13, 2022

I went in for my oil change and tire rotation and drove off with my car veering off to the left when I didn't have that problem before I came to this location. CJ was taking care of me and was very courteo More

by nwarokelechi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Jackson
Oct 13, 2022 -

Ertle Subaru responded

I'm sorry to hear you're having any newfound vehicle trouble and regret it has cost us your confidence. I want to gather some more information about your visit and provide whatever guidance or assistance I can. Please get in touch if you are willing to connect - I will look for your contact details in the meantime. Thank you, Tim Kelly - Service Manager - 570-213-4050

Oct 16, 2022 -

nwarokelechi responded

I just don't want to have to fight my car while driving, it makes it seem like I'm swerving and I don't want to be pulled over cause of something that's just wrong with my car.

October 13, 2022

Tiffany Korodan is a wonderful person to work with. When I need service I make sure to seek her out . She is very knowledgeable and makes me feel like more than a customer. Makes me feel like family. I More

by MBurdson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Korodan
Oct 13, 2022 -

Ertle Subaru responded

We are so excited to see that Tiffany always delivers great care during your visits to Ertle Subaru. Thank you for the 5-star review, and we hope to see you again!

October 13, 2022

Kathy was terrific! Friendly, efficient and helpful. My wait time was minimal and I enjoyed the rock garden with my beagle while we were waiting. Customer Service at More

by Jeanne.Makdisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Oct 13, 2022 -

Ertle Subaru responded

Jeanne, thank you for the great review! We are so glad to hear that Kathy delivered such a successful service experience. Drive safely, and we hope to see you back again at Ertle Subaru!

October 13, 2022

At the time of the end of this service appointment I was upset about them saying I needed tires when I had 432 left on them which is totally still fine however they showed me a picture of a slit with the th More

by RobsSub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Oct 13, 2022 -

Ertle Subaru responded

Reviews like these are wonderful to see! Thank you so much for your continued support of Ertle Subaru and we will see you next time. Let us know if you need anything at all!

...
78
...