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Ertle Subaru

Stroudsburg, PA

4.7
2,585 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,585 Reviews of Ertle Subaru

October 12, 2022

This dealership is very efficient! However they sprayed the inside of the car with a very strong smelling chemical without telling me and it caused my allergies to react. More

by GARDENIA1030
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Oct 13, 2022 -

Ertle Subaru responded

It's our goal to deliver professional service, so while I'm glad our team hit the mark with efficiency, I'm very sorry we did not inform you of the spray used in your car. Your feedback will help us improve in the future, so thank you. If we can provide any further assistance, please let me know. Best, Tim Kelly - Service Manager - 570-213-4050

October 12, 2022

Tiffany was incredible at detailing and explaining everything during the inspections of my three different vehicles More

by gootusmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Chris Jackson
Oct 12, 2022 -

Ertle Subaru responded

We couldn't be happier hearing that Tiffany delivered a 5-star service experience! Thank you for trusting Ertle Subaru!

October 12, 2022

Great customer service. This is my third Subaru and my second from Ertle. Great staff and customer service. More

by vdelhery
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Oct 12, 2022 -

Ertle Subaru responded

We're thrilled our team hit the mark with excellent customer service! Thanks for supporting Ertle Subaru with your repeat business!

October 12, 2022

Tiffany is great. It seems she enjoys her job. She has patience and wants to help. I had seen her helping somebody else as well. And she was helping them the same way More

by sscelta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Oct 12, 2022 -

Ertle Subaru responded

Thank you for your review! We're glad that Tiffany was patient and helpful. See you again next time here at Ertle Subaru!

October 12, 2022

Tiffany is knowledgeable and has a very pleasant personality, she is professional , attentive ; She helpful with detailed explanations and willing to build a good relationship with the customers More

by cion1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Oct 13, 2022 -

Ertle Subaru responded

Thanks for sharing your glowing appreciation! We're over the moon Tiffany welcomed you with personable and informative professionalism that demonstrated our commitment to customer service. Drive safe, and we'll see you next time at Ertle Subaru!

October 12, 2022

The team Rocks! Late and unprepared, however the team directed me in a manner where I was still able to make my appointment and accomplished the task at hand! More

by MANNING.MARVIN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Oct 12, 2022 -

Ertle Subaru responded

Thank you for the stellar review of Ertle Subaru! We appreciate your shoutout to our team and we hope to see you again!

October 12, 2022

Customer service is great. Staff very helpful. Waiting time is minimum, Can’t complaint. Very professional. More

by bluesmom1407@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler
Oct 12, 2022 -

Ertle Subaru responded

Thank you for your review! We're glad that the customer service team was helpful and nice to work with. We appreciate your business here at Ertle Subaru!

October 11, 2022

Service was good and on time. .Natalia kept me well informed on progress of recall and new tires More

by PROFWURM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Liszka
Oct 11, 2022 -

Ertle Subaru responded

We are happy to hear that Natalia and the team gave you a five-star experience! Thank you for choosing Ertle Subaru and for leaving a review. We hope to see you again down the road!

October 08, 2022

They are very accommodating, professional and capable. While performing their service, they even made sure to provide me with a temporary vehicle to use. More

by michael.hartig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Korodan
Oct 10, 2022 -

Ertle Subaru responded

Hi Michael - It was our pleasure to assist you with your vehicle! Thank you for choosing Ertle Subaru and for sharing your feedback. Drive safely until we see you again!

October 08, 2022

Thank you so much,for take care my car;feel safe and secure. Appreciate very kind helpful and advice from costumer service Tiffany. More

by Milton JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Oct 10, 2022 -

Ertle Subaru responded

Milton, thank you for the great review! We are so glad to hear that you had a successful service experience working with Tiffany and the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

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