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Ertle Subaru

Stroudsburg, PA

4.7
2,582 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,582 Reviews of Ertle Subaru

August 25, 2022

Tiffany Korodan is part of what makes doing business here seem effortless. She is kind, efficient, and understands the importance of good customer service. Im so grateful for every encounter at this dealersh More

by ORVALJEWETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Tiffany Korodan
Aug 26, 2022 -

Ertle Subaru responded

Wow, your review makes our day! We're over the moon Tiffany has delivered outstanding service that's made you feel so valued as an Ertle Subaru customer. It's also fantastic to see you find our waiting area so accommodating. Drive safely, and we look forward to seeing you next time!

August 25, 2022

All staff always courteous, prompt, and professional. Will continue to bring my vehicles in for service as needed based on the confidence gained from past positive experiences. More

by al32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Chris Jackson, Tiffany Korodan
Aug 25, 2022 -

Ertle Subaru responded

Your review is music to our ears! We're delighted our team has consistently welcomed you with friendly and timely service that's earned Ertle Subaru your loyalty. We look forward to working with you again next time!

August 24, 2022

It was quick, staff was friendly and efficient and I was provided with space to work while I waited. More

by tharringtonaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Aug 24, 2022 -

Ertle Subaru responded

Quick, friendly, and efficient are three words we love to hear! Thank you for the excellent review and for choosing Ertle Subaru - we hope to see you back again next time!

August 24, 2022

CLEAN,WELLRUN,STAFF ARE VERY ATTENITVE TO CUSTOMER NEEDS,SALESMAN ARE THE WEEKEST LINK, TIFFANY K. WAS GREAT ALONG WITH THE OTHER STAFF IN THE SERVICE DEPT. More

by CASTLE01@PTD.NET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Korodan
Aug 24, 2022 -

Ertle Subaru responded

Thank you for the review. We're glad to hear that you felt well taken care of. However, we're sorry that our sales team let you down. Please let us know if there is anything else we can do for you. Gus Wadsworth - General Manager - 570-213-4025

August 23, 2022

2 hour wait time for simple "free" inspection that cost me over $50 in the end for emissions. More

by thall824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Entler, Tiffany Korodan
Aug 24, 2022 -

Ertle Subaru responded

I am very sorry that there was a delay with your service and an unexpected cost. Customer satisfaction is our top priority, and I would appreciate another chance to assist you. Please consider reaching out to me directly so we can discuss this further. Thank you, Tim Kelly - Service Manager - 570-213-4050

August 23, 2022

Had a terrible experience here and will never return. Gave me my car back still with issues, went to pick my car up after hours and it was blocked in after being told it would be in front of service cent More

by tristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Jackson
Aug 24, 2022 -

Ertle Subaru responded

Tristen, thanks for sharing. I'm sorry to hear you're still having vehicle trouble and for any inconveniences upon pickup. I can certainly understand your frustration. I will share this feedback internally so we can do our best to improve, but I also want to ensure I get your vehicle issue resolved. Please give me a call at your nearest convenience - I will look for your contact details in the meantime. Tim Kelly - Service Manager - 570-213-4050

August 23, 2022

Great place and atmosphere. Tiffany was a rock star keeping me updated and helping me through the process More

by josemperalta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jackson, Tiffany Korodan
Aug 23, 2022 -

Ertle Subaru responded

Thanks for sharing your appreciation of Ertle Subaru and of Tiffany! Drive safely, and we hope to work with you again down the road!

August 23, 2022

Everyone at this dealership is so nice! Got a great deal on an oil change, $19.72! It’s normally $69.95, what a great surprise! We were told the alignment needed fixing but it was still und More

by KEARNS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia
Aug 24, 2022 -

Ertle Subaru responded

Thank you for the review. We're glad that you had a nice oil change visit and that you feel supported by the Ertle Subaru team. We appreciate your business and we'll see you next time!

August 21, 2022

Great experience. Very helpful and knowledgeable salesman. The finance offer was also extremely knowledgeable and helpful. Love the car. More

by bumblefolks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Joseph Alicea
Aug 22, 2022 -

Ertle Subaru responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Ertle Subaru team. Drive safely, and we hope to see you back!

August 20, 2022

Great price to celebrate the 50 years. good service with a minimal wait time. Friendly service advisors More

by ksperry58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Korodan
Aug 22, 2022 -

Ertle Subaru responded

Thanks for supporting Ertle Subaru with your review! We're so glad our team welcomed you with quality service in a timely manner. Many safe and happy miles!

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