Ertle Subaru

Worst dealership to deal with. Placed a deposit down, signed paperwork, go back to finalize the car only to find out they sold the car right out from under us. No notice, no phon Placed a deposit down, signed paperwork, go back to finalize the car only to find out they sold the car right out from under us. No notice, no phone call at all. Then in order to get the deposit back we had to show them proof that it was cashed. Not reliable. Very dirty, shady dealership. Only deal with Ray Price off of 33 or Mount Pocono locations. Go see Jerry and Corrie. Never ever had an issue with Ray Price. Highly recommend them. More

I was relatively pleased with my visit. Everything went smoothly with no unexpected surprises. Good? Everything went smoothly with no unexpected surprises. Good? More

It's obvious that Ertle's puts customer service at the top of their list! This means being greeted at the door, and having the door held if your hands are full, friendly faces and sunny attitudes, texts t top of their list! This means being greeted at the door, and having the door held if your hands are full, friendly faces and sunny attitudes, texts to stay updated on service progress, and anything else that can be done to make a customer feel valued. Furthermore, I'll never forget when they came to my home during the Covid shutdown (I live approximately 30 minutes away!) When I remarked how surprised I was for the service, the employee remarked that Ertle's was doing everything they could to avoid laying off their workers during the Covid crunch. I really respected that. It's obvious to me that those in charge put customer service and loyalty to their employees at the top of their list, and I think that's awesome! More

Great service. Good deal. Thanks. Great service. Good deal. Thanks.Great service. Good deal. Thanks. Good deal. Thanks. Great service. Good deal. Thanks.Great service. Good deal. Thanks. More

As always, Phenomenal Service, in on time, out as expected, with a smile from Tiffany. Can’t beat the 50 years in service Oil Change deal, thanks Jim Ertle expected, with a smile from Tiffany. Can’t beat the 50 years in service Oil Change deal, thanks Jim Ertle More

Are all of the staff there I found to be helpful and courteous even though they were short staffed they got me out on time courteous even though they were short staffed they got me out on time More

Charging for extra work - wanting to sell work that’s not needed. Very disappointed & feel like they were trying to take advantage. needed. Very disappointed & feel like they were trying to take advantage. More

Excellent service as always from all of the staff. Everyone was very patient and answered all of my questions. Everyone was very patient and answered all of my questions. More

Service was exemplary. I was greeted, by name, before even fully in the door. There was a small hiccup, where I had to come back to complete the job done on my car, but it I was greeted, by name, before even fully in the door. There was a small hiccup, where I had to come back to complete the job done on my car, but it was excusable. Just a small miscommunication between departments. ( My car was released before my inspection sticker had been put on.) Overall I was very pleased. More

Easy to coordinate and work with Ertle team. Natasha was great and so was the service. Just needs Subaru to teach dealers about their remote start systems. Natasha was great and so was the service. Just needs Subaru to teach dealers about their remote start systems. More