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Ertle Subaru

Stroudsburg, PA

4.7
2,581 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,581 Reviews of Ertle Subaru

July 29, 2022

They took me in earlier (since I arrived early) and got me out quicker than I was supposed to get out!:) More

by CMSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jul 29, 2022 -

Ertle Subaru responded

We love seeing reviews like this! We're so glad our team offered timely service that got you in and out of your appointment earlier than expected. Drive safely, and thanks for choosing Ertle Subaru!

July 28, 2022

Friendly staff but waiting 2 hours for an oil change to be completed with an appointment is way too long. More

by paulienorbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jul 28, 2022 -

Ertle Subaru responded

Paulie, while I'm glad you received great customer service, I'm sorry your wait was longer than anticipated. We will use this review in our constant process of self-evaluation and improvement, but if you'd like to discuss this, feel free to give me a call. I hope your next visit is a step above. Tim Kelly - Service Manager - 570-213-4050

July 27, 2022

Excellent service from pickup to delivery. Service manager kept in contact and kept me informed from beginning to end More

by wernerj0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Chris Jackson, Tiffany Korodan
Jul 27, 2022 -

Ertle Subaru responded

We strive to make the service experience communicative and top-notch and it is gratifying to hear that we hit the mark! Thank you for choosing Ertle Subaru and for sharing your feedback. Drive safely until we see you again!

July 27, 2022

Very friendly staff. Everyone was very helpful. Waiting area was nice and they offer also free beverages, which is great when you are waiting for extended time. More

by janaknighted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler
Jul 27, 2022 -

Ertle Subaru responded

Thank you for sharing your positive experiences! We are thrilled that you were so well taken care of by our team and we look forward to seeing you again at Ertle Subaru.

July 27, 2022

Overall experience is excellent. Communication is key and they pass everything with 100%. Definitely will recommend Subaru to all my people. More

by AVISCAKES710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Dave Goncalves, Jon Richardson, Kevin Brost, Joseph Alicea
Jul 27, 2022 -

Ertle Subaru responded

Thanks so much for the awesome feedback. We look forward to seeing you at Ertle Subaru again next time. Take care!

July 26, 2022

I just bought my 5th car from ertle suburbs. A young man named Jason Cullen sold me 4 of those cars. With the help of Kevin and Denny the sales manager. I bought 2014 Dodge Challenger. Once ag More

by Craig186
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cullen
Jul 26, 2022 -

Ertle Subaru responded

Craig–Thank you for being a loyal customer of Ertle Subaru! We will be sure to let Jason, Kevin, Denny, and the rest of our team know how much you appreciate their exceptional customer service. Enjoy your new 2014 Dodge Challenger!

July 26, 2022

Stefanie has been hands down the best and I would recommend her to anyone. She’s been amazing and she got me to buy two cars in one week. Love her for her talent and her motivation on getting me in More

by AVISCAKES710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefanie
Jul 26, 2022 -

Ertle Subaru responded

Your recommendation of Stefanie means so much to us! Thank you for choosing Ertle Subaru and for sharing your feedback. Safe travels in your new vehicles!

July 25, 2022

Ertle Subaru gave the BEST customer service I have received in years! All the staff was knowledgeable & friendly! More

by cynthia.pellington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept was great! , Tiffany Korodan
Jul 26, 2022 -

Ertle Subaru responded

We're thrilled the Ertle Subaru team was able to exceed your expectations. Thanks so much for the kudos!

July 25, 2022

Very friendly staff. We were greeted as soon as we walked in. Everyone was very helpful. David was great to deal with. Definitely will keep them in mind for another vehic More

by Tbota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, David Castillo
Jul 25, 2022 -

Ertle Subaru responded

This review makes our day! We appreciate you sharing that you loved working with David and others on our team. See you again next time here at Ertle Subaru!

July 23, 2022

Everyone is friendly, attentive, professional. Natalia was very thorough and knowledgeable, and a pleasure to deal with. More

by nicosheers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Liszka
Jul 25, 2022 -

Ertle Subaru responded

Thank you for this kind rating and review! We appreciate your support of us here at Ertle Subaru. We will pass your kind words along to Natalia.

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