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Euro Motorcars Bethesda

Bethesda, MD

4.5
598 Reviews
EuroMotorcars Bethesda, LLC. is proud to be one of the capital district’s premier authorized Mercedes-Benz dealership. We are conveniently located in Bethesda, Maryland, just minutes away from Interstate 495. Our goal is simple — We want to help you discover the true joy of driving a Mercedes-Benz luxury car. Whether you choose to visit our dealership or browse our website, we promise to do whatever it takes to meet that goal and make your driving experience a pleasurable one.
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7020 Arlington Rd

Bethesda, MD

20814

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Showing 598 reviews

February 24, 2014

This is my first car that I purchased from Eric Scott. It was a pleasure dealing with Eric. His is very professional and knowledgeable about the cars and the entire sales process. He gives you his hones More

by winborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 06, 2014

This is my second car that I purchased from Eric Scott. Again, it was an excellent experience. Given his extensive knowledge of the MB vehicles, the latest options offered, and the sales process, he provid More

by Romerovb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 26, 2014

I knew the car I wanted and the price I wanted to pay. Boba R. immediately picked up on that and knew I wanted to get everything done without a lot of wasted time. She quickly identified a car for me and More

by rickpayes
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BOBA RADULOVIC
January 24, 2014

It was the best buying experience. Boba the sales person was personal and knowledgable of the product. She was very supportive of our needs. Even the manager Randy and finance guy Sudhir were v nice. They d More

by asingh2407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boba Radulovic, Randy Merry, Sudhir Katyal
January 18, 2014

My wife and I just took delivery of a beautiful black GL350 Bluetec, handled by our wonderful saleslady Boba Radulovic, who really knew the vehicle inside and out. She treated us like a king and queen, a More

by ipino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boba Radulovic, Randy Merry
January 17, 2014

I visited Euro several years back and was not satisfies with sales person and by chance at car show had the pleasure of meeting Boba Radulovic whom I now can call her a "friend" she was eager to please and More

by mariaks1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Boba Radulovic
January 17, 2014

It started with an interesting used Volvo V70 with a good price tag. But then, in short, I backed up from the deal due to the way the seller treated me - I felt like I had to beg them to sell me the car no m More

by sracz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Carter
Jan 20, 2014 -

Euro Motorcars Bethesda responded

Hello, We appreciate your feedback ands apologize for your experience at Euro Motorcars Volv. We would love the chance to solve this problem, and if there is anything we can do, please let us know. We are a bit confused by the situation, because this review is in conflict with the email conversation we have on file between you and the sales associate. Give me a call at 301-215-5453 or shoot me an email at mhalpern@euromotorcars.com, as we would be happy to work this out. Sincerely, Mark Halpern

January 15, 2014

It was the best buying experience in my life. The sales person was personal and knowledgable of the product. She was very supportive of my needs and offered a number of considerable products. She contin More

by gmushaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boba Radulovic
January 04, 2014

They refuse to sell me the car because I'm not a US citizen. I went there to buy a new Mercedes, put down $500 deposit, and waited for them to approve the financing. After a day I called them to che More

by zying
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Pratt, Sudhir Katyal
Jan 13, 2014 -

Euro Motorcars Bethesda responded

Hello, We appreciate your feedback and understand that this situation must have been extremely frustrating for you. We apologize for any misunderstanding and would love to help remedy this situation. Unfortunately, we have had a lot of trouble with people exporting Mercedes-Benz vehicles, and we can be fined heavily if Mercedes-Benz finds we are selling to exporters. It's frustrating for us as well. Jim Pratt and the management team would be happy to reimburse you for the difference in price from the Carmax quote and what you were actually able to receive from your trade. Please give us a call at your earliest convenience so that we can work something out. The number is 301-215-5453, ask for Mark. Looking forward to hearing from you. - Mark

Jan 20, 2014 -

Euro Motorcars Bethesda responded

Hello, We appreciate your feedback and are sorry you had a bad experience. There has been a great misunderstanding in this situation and we are more than happy to clear it up. Mercedes-Benz does not allow us to sell exports and will fine us heavily if we do. Your visas were set to expire in the next few months and if you took the car back to your country it could be considered an export and we would be heavily fined. There is a large problem with American spec Mercedes-Benz vehicles showing up in other countries, mainly China, and Mercedes-Benz wants to stop this. We offered to pay for the trade in value difference that you claimed to have experienced due to the lack of sale, and that offer still stands. If you have any questions or would like to work something out, please give me a call at 301-215-5453 or shoot me an email at mhalpern@euromotorcars.com. Sincerely, Mark Halpern

December 19, 2013

Eric Scott is the best. The whole team at Euro is amazing, actually. Far from your typical dealership experience. Eric treats you and --the whole team-- give you VIP treatment regardless if you're i More

by jaustin86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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