Euro Motorcars Bethesda

I just had a sway bar installed on my Sprinter motorhome @ the Euromotorcars Rockville Sprinter service facility. It cost half of what I was quoted and it was done in half the time. Mr. Arillo is always res @ the Euromotorcars Rockville Sprinter service facility. It cost half of what I was quoted and it was done in half the time. Mr. Arillo is always respectful and friendly - greeting me at the curb as soon as I park. This is a big change from dealing with Dodge dealers who had the Sprinter franchise until recently. More

I bought my Continental GT from Kevin Korbin 4 years ago. This is my third Bentley with Euro and I have never had any issues until recently. Bentley Bethesda used to be a very stable company until the chan This is my third Bentley with Euro and I have never had any issues until recently. Bentley Bethesda used to be a very stable company until the change in employees. I've worked with Steven Hula for 12 years and ever since he left not only has customer service gone down, prices have jumped and Chris Arillo doesn't seem to have a clue what he's talking about. I may not be in the car industry, but I do know the basic mechanics of cars. My car went in for service on September 6th and did not receive my car back until September 22nd. I am now having complications with my car since getting it back. In 12 years I have never once had a problem until about 6 months ago. I am looking to buy my fourth vehicle but will not be purchasing it or servicing it with this company. More

Doug Barnes has been my service advisor for the past several years. I have always found him to be professional, knowledgeable and responsive. I trust his opinion and he has always given me good advice several years. I have always found him to be professional, knowledgeable and responsive. I trust his opinion and he has always given me good advice. It is because of Doug that I drive over an hour to get my car serviced. I would highly recommend him. He is an asset to the EuroMotors service team. More

I don't normally write reviews for service, unless my experience has been exceptional, and my experience with Euromotorcars has been second to none. Euromotorcars and Mercedes-Benz owes it to my service experience has been exceptional, and my experience with Euromotorcars has been second to none. Euromotorcars and Mercedes-Benz owes it to my service advisor, Dennis Shrewsberry for absolutely OUTSTANDING customer service. Since I first started visiting the dealership back in 2000, Dennis always went the extra mile to make sure my service experience was an exceptional one. He has always been very pleasant and accommodating to my needs. Sometimes I neglect to make an appointment, but he somehow he fits me into his schedule and the work is always completed in a timely manner. He keeps me up to date with what's going on with my vehicle and there's never any surprises. I've spoken to Jim Willard and written to Mercedes-Benz of North America about Dennis's outstanding professionalism. In the past I rarely bought the same vehicle make twice in a row because I like to try different things, but my last 3 vehicles have been Mercedes-Benz vehicles because of my experience at Euromotorcars, specifically Dennis Shrewsberry. I will continue to buy Mercedes-Benz vehicles as long as he's working at Euromotorcars. Well done Dennis, exceptionally well done! Eric Karu M.D. More

I was concerned because I had read a couple of negative ratings for the Service Department of Euro Motorcars of Bethesda. I couldn’t have been more pleased. After the 1000 mile Service, I noticed a bad s ratings for the Service Department of Euro Motorcars of Bethesda. I couldn’t have been more pleased. After the 1000 mile Service, I noticed a bad scratch on the front lower air dam of my new car!!! I was semi-hysterical!!! ( O.K. maybe not semi). I returned to Euro Motorcars and they had some proof that the car arrived at their shop with that damage. They could claim that it was not their fault. HOWEVER, they offered to fix it at no cost to retain my customer good will. They certainly accomplished that! More

Aki Tareen was a very knowledgeable and corteous salesman. We test drove 3 R types, and decided on a 2011 R350. The price was better than anywhere I found for a compareable car. I am really happy salesman. We test drove 3 R types, and decided on a 2011 R350. The price was better than anywhere I found for a compareable car. I am really happy with the purchase and I love the car. More

I can't believe I am rating all 5's for a used car purchasing experience, but in this case it was well deserved. I got exactly what I needed, and I didn't feel coerced or pressured in any way to go f purchasing experience, but in this case it was well deserved. I got exactly what I needed, and I didn't feel coerced or pressured in any way to go for something else. I got to test drive a few options, I was walked through on everything I need to know as an owner (and more!), and I made the decision because I wanted to, not because I was being pushed. I ended up with a really top quality ML, and haven't regretted it for a second. I especially enjoyed the people I encountered - in particular the finance guy was a riot. At first I thought finance was going to be the worst part of the experience, but it ended being fun and feeling honorable, not at all slimy. So far I have had no issues with service, but I don't have a ton of experience there yet. When I do, I'll update again. Thanks for the great car, great experience, and I'll definitely be back! More

My experience working with Chris was outstanding. Chris was extraordinarily accomodating and helpful in the process of having my Bentley Azure serviced. From pick up to delivery, Chris was attentive and s was extraordinarily accomodating and helpful in the process of having my Bentley Azure serviced. From pick up to delivery, Chris was attentive and sensative to the issues at hand as well as negotiating a fair charge for the services provided. I would highly recommed this service department to everyone and anyone. More

I recently purchased a pre-owned 2009 Mercedes-Benz E350. When I arrived at the dealership, the car I requested was ready for a test drive (a feature not found in Mercedes of Tysons Corner). The sales repres When I arrived at the dealership, the car I requested was ready for a test drive (a feature not found in Mercedes of Tysons Corner). The sales representative Mr. Akmal Tareen was very professional, polite, and knowledgable about the car. Everything was done in a timely manner. And I am more than satisfied with Euromotorcars Bethesda and looking forward to this dealer for my future mercedes cars. More

I have had repeated trouble with my C280, and Richard Strickland has been unbelievable in helping and trying to figure out the problem. I almost think it is worth it to get a Mercedes for the customer s Strickland has been unbelievable in helping and trying to figure out the problem. I almost think it is worth it to get a Mercedes for the customer service alone! (It is a huge part of owning a car!) More