Ewald's Hartford Ford

Second car from Doug Doug is the best! He has helped me get 2 cars now and is always nice!! He doesn't even get annoyed with when I ask weird questions. Doug is the best! He has helped me get 2 cars now and is always nice!! He doesn't even get annoyed with when I ask weird questions. More

Great customer service, I worked with Doug Wojtczak , did everything basically over the phone. Trent Schuette did my financing right away. My 2013 Edge Limited was cleaned and ready to go when I got out of t everything basically over the phone. Trent Schuette did my financing right away. My 2013 Edge Limited was cleaned and ready to go when I got out of the finance office. It was quick. Thanks Jay Ewald also. More

Great Experience I purchased a 2018 F150 XLT. The dealership was clean and attention was given to those who had concerns with Covid19. Damon was my salesman and he cou I purchased a 2018 F150 XLT. The dealership was clean and attention was given to those who had concerns with Covid19. Damon was my salesman and he could not have been easier to work with.He was not pushy, rather paid attention to my needs and want's in a vehicle and delivered option to suit those needs. Price was what I would have expected, I didn't feel taken nor like I made out on the price , so ill take that as a positive. I would definitely recommend them / Damen, to friends and family and will consider them for my next new truck purchase. More

After seeing an ad on the web from Ewald Ford in Hartford and afternoon calling to verify the escape I was interested in and driving 80 miles round trip and two hours of my time. The price they had on this v and afternoon calling to verify the escape I was interested in and driving 80 miles round trip and two hours of my time. The price they had on this vehicle on the net was not correct the 24,443 they could not sell It to me for they wanted almost 29,000 dollars and said it was a mistake. And could not sell me the car for that. They said that’s why we have a disclaimer at the bottom of our site stating we don’t have to honor the pricing. Sounds like bait and switch to me ??? Maybe instead of the management sitting around doing nothing they should watch their own website for mistakes or so called mistakes on prices. More

Easy n Smooth Easy and smooth transaction with no pressure to buy lots of extras also easy to find. Appreciate knowing costs up front from Dawn. Thank you! Easy and smooth transaction with no pressure to buy lots of extras also easy to find. Appreciate knowing costs up front from Dawn. Thank you! More

Happy customer Dawn was extremely patient with us while we took our time to decide between two different models of vehicles. She was very quick to respond to us with Dawn was extremely patient with us while we took our time to decide between two different models of vehicles. She was very quick to respond to us with questions we had along the way and kept us up to date on the status of our ordered vehicle. She was great to work with! More

Quick service Our salesman was knowledgeable and courteous and he found the car we were looking for quickly. We were about to purchase the car in less than 2 hours Our salesman was knowledgeable and courteous and he found the car we were looking for quickly. We were about to purchase the car in less than 2 hours from when we walked in the door. More

Ewald Dawn was a great salesperson and very knowledgeable, she answered all my questions about the car. She was very friendly and kept me informed about wha Dawn was a great salesperson and very knowledgeable, she answered all my questions about the car. She was very friendly and kept me informed about what the next steps were. Thank you More

Ewald Dawn what's a great salesperson very knowledgeable and you couldn't ask for a better credit manager Andy but there's a guy working for them his name i Dawn what's a great salesperson very knowledgeable and you couldn't ask for a better credit manager Andy but there's a guy working for them his name is Charlie the guy's a xxxxxxx and I wouldn't do any business with him for love nor money.. More

Above and Beyond I met with Dawn Morris,she is one xxxx of a vehicle saleswoman! She called me right away on Monday morning to get a test drive set up for that same da I met with Dawn Morris,she is one xxxx of a vehicle saleswoman! She called me right away on Monday morning to get a test drive set up for that same day! She didn’t skip a beat when I was an hour and a half late. I was so nervous walking in but as soon as I sat down with Dawn all my fear and stress melted away! She made the buying a new vehicle process so fun and easy to understand and follow. She thoroughly answered all of my questions and concerns and even opened the doors for me, because I was on crutches at the time! I am honestly blown away by her service skills along with her follow up! More