Ewald's Venus Ford
Cudahy, WI
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John was AMAZING to work with! We have purchased vehicles in several different states and several different dealerships. This was one of the best (if not the best) experiences we have encountered. He is ex in several different states and several different dealerships. This was one of the best (if not the best) experiences we have encountered. He is extremely knowledgeable, friendly, courteous, and will go the "extra mile" to ensure the customer is happy. Can't recommend him enough!!!! Ewald is lucky to have him and Ford is even luckier. Thank you SO much, John! More
At first service and everything was good never had any issues until We brought our vehicle in with a transmission fluid low message. I told them it didn’t sound right the day before with no lights or mess issues until We brought our vehicle in with a transmission fluid low message. I told them it didn’t sound right the day before with no lights or message. So we brought it in without an appointment because we didn’t want to damage the vehicle any. They got it in, I’m not sure what they did but message was off and they told us nothing was wrong with it. Then made an appointment to have transmission inspection and dropped the vehicle off on October 27th 2021 but then 2 days later they called us to pick it up and did not even look at it. Even though the transmission is under power train warranty. They told us oh we will call you when we can look at it? What was the point of appointment? Not sure what to do now since we r afraid to drive it. We were told not to drive it and use another vehicle. It sounded like getting the run around and wasting our time. More
My salesperson Baha was absolutely outstanding. He exceeded all expectations and even came in on his day off to ensure my new F-150 was loaded onto the transport truck and was being shipped to me in F exceeded all expectations and even came in on his day off to ensure my new F-150 was loaded onto the transport truck and was being shipped to me in Florida. I recommend him and Ewald Venus Ford to anyone looking to purchase a new or used vehicle. More
1st time there and will be the last time. Appointment was for Oct 8, 2021 at 1220 PM. Arrived at 1215 PM and explained in detail my truck is getting the "THE WORKS" (Oil Change & Tire Rotation) and incl was for Oct 8, 2021 at 1220 PM. Arrived at 1215 PM and explained in detail my truck is getting the "THE WORKS" (Oil Change & Tire Rotation) and included a car wash to Service Advisor Alex Garcilazo. Noticed my truck pulled into the bay area at 1:08 PM. I went back to the service area and said is my truck done at 1:45 PM. I was told "yes" and yet no one came to inform me it was. I could been waiting longer if I did not approach first. After I paid my bill I went to my truck and noticed no car wash. Went back into the service area again and explained why my truck did not receive a car wash. No answer was given, but my truck did get one after I had to complain. I always went to Porcaro Ford located in Racine, WI and my truck was always done under 1 HR with no miscommunication at all. I was told by Service Advisor Alex Garcilazo that there is a lack of communication at Ewald's Ford. I am confident I am not the only person who has been having issues like this. I even checked feedback and the rest explains itself. More
Baha awadallah Sales person try to force you to buy the car was really rude made snarky comments I would never go back to this dealership again. car was really rude made snarky comments I would never go back to this dealership again. More
Just brought home another new vehicle from Ewald Ford. It was a very positive experience with my knowledgeable salesperson, Michelle and the ease with which Tyler handled the paperwork. This is the only It was a very positive experience with my knowledgeable salesperson, Michelle and the ease with which Tyler handled the paperwork. This is the only dealership where I can purchase a car without any headaches. More
I traded in my 2014 impala, for a 2020 explorer. Baha was an excellent sales rep. Usually they annoy me but he only helped me. He new everything about the vehicle and worked with me on the end price. was an excellent sales rep. Usually they annoy me but he only helped me. He new everything about the vehicle and worked with me on the end price. Thankyou Baha and Ewald. More