Ewing Buick GMC

They were very helpful. When my initial car purchase fell through, (because of hail damage to the vehicle in transit to the dealership) I was very disappointed. Suzanne and the Ewing team worked diligently t through, (because of hail damage to the vehicle in transit to the dealership) I was very disappointed. Suzanne and the Ewing team worked diligently to get another vehicle ordered as quickly as possible, and I actually got the new year model very early in it's release. This was a long distance purchase for me (living in Tulsa) and Suzanne made sure everything was taken care of to make my purchase as smooth as possible More

I get such great customer service at this dealership in Plano that I drive in from Houston to get my car serviced!!!! I had to move to Houston last year for a job transfer. I went to a few dealerships in H Plano that I drive in from Houston to get my car serviced!!!! I had to move to Houston last year for a job transfer. I went to a few dealerships in Houston and the customer service was lacking in more ways than one. Keep up the great work! More

I had a wonderful experience with Suzanne. She is so outgoing and made me feel so comfortable through the purchase process of my new GMC Terrain. She makes herself readily available to assist you with a outgoing and made me feel so comfortable through the purchase process of my new GMC Terrain. She makes herself readily available to assist you with anything and everything. I appreciate her sales mentality and dedication to the customer. Great job Suzanne!! More

The sales and customer service was were friendly and courteous. Once I informed the options I am looking for, Darrell showed few cars and with best pricing available. The staff is more than accommodatin courteous. Once I informed the options I am looking for, Darrell showed few cars and with best pricing available. The staff is more than accommodating and professional and treated me and my family with respect. Darrell & Mike were patient and neither rushed us or pressured us to make a decision. I have no doubt that I bought my first GM vehicle from the right dealership and made me a lifelong customer at the Ewing dealership. More

Suzanne was very helpful in all our relationships with Ewing Buick, both during and after phases of the new car purchase. If Ewing Buick had more sales persons like her this survey would not be necessar Ewing Buick, both during and after phases of the new car purchase. If Ewing Buick had more sales persons like her this survey would not be necessary. When we come back for our next purchase, which we will, we will be very disappointed if she is not available. More

I moved back to TX from out of the country, and had called Suzanne based on a reference from a friend. I told her the details of what I was looking for, and she was able to find it right when I arrived called Suzanne based on a reference from a friend. I told her the details of what I was looking for, and she was able to find it right when I arrived back in the US. Customer Service is her speciality! She's written to me several times to make sure I was making use of all the features in the vehicle which I appreciated because a lot of it was new to me. It was a great experience, and I'll definitely purchase my next vehicle here too! More

I have been trading with GMC for over 15 years. Steve Fortner has been one of the reasons I have stayed with Ewing because of his excellent service. I don't trust to many people when it comes to service Fortner has been one of the reasons I have stayed with Ewing because of his excellent service. I don't trust to many people when it comes to service. If Steve calls and has a concern about something that needs to be done, I know it is legit. That is what people look for in a dealership, someone they can truly trust. In working with Barry Wallace he is always concerned if I am being taken care of and continues to have my respect along with Steves. When purchasing my last vehicle from Suzanne Koerwer, she really made the experience a pleasure and this was my first time working with Suzanne. Overall Ewing has been my best experience in car dealerships. Great People! More

Suzanne was very helpful and got us the price we were wanting right away without a lot of time wasted. Ewing took the time to teach us how to use all equipment on board as well. We have purchased two M wanting right away without a lot of time wasted. Ewing took the time to teach us how to use all equipment on board as well. We have purchased two Mercedes from Ewing and now a truck and would probably only look to Ewing for all new cars and hope that Suzzane is still there when we return. More

My wife and I have purchased several cars between us over the years. Hands down, this was the most enjoyable new ca purchase experience that we have had -- ever. Randy was very patient with us and took the t the years. Hands down, this was the most enjoyable new ca purchase experience that we have had -- ever. Randy was very patient with us and took the time to fully understand what we were looking for in a new vehicle and also to explain what options were available that met our specifications. We also explained that we were considering two other makes of vehicles besides the Buick LaCrose, namely, the Hyundai Genesis and Lincoln MKZ. He encourages us to explore the other vehicles and even gave us a contact at a Hyundai dealership for us to visit. I understand now that he was not worried about the competition because the Buick LaCrose would sell itself and ultimately end up being our choice. He was right. There were no hard sell tactics and he worked with us to get us the bottom-line price we felt we wanted to pay. It was a win-win situation all around. We also were impressed with the GM with whom we also spoke during our negotiations. Again, it was a very pleasant sales experience. Because our vehicle is so new, we have not had an occasion to bring the car in for service wo we did not rate those questions. More

Great Experience, no hassle, Suzanne was great to work with and very knowledgble, she was up front with price and finance options and worked very hard to meet our time schedule which was compressed. We ha with and very knowledgble, she was up front with price and finance options and worked very hard to meet our time schedule which was compressed. We had the deal done in a little over 2 hours and picked up the car in 4 hours from the time we walked into the dealership. More