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Ewing Buick GMC
Plano, TX
1,756 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,756 reviews
May 21, 2026
Worst car-buying experience by far. We went in to look at a used KIA and asked to see the maintenance records showing what had been done to prepare the car for sale. The reports show We went in to look at a used KIA and asked to see the maintenance records showing what had been done to prepare the car for sale. The reports showed several repairs recommended by their own mechanics, but those repairs had been deferred by the sales department. When I asked the manager about it, he told me the car was “the best-priced in Dallas” and claimed their own mechanics “don’t know what they’re doing” and were just trying to make money off the sales department. We asked if they would either complete the repairs or discount the vehicle so we could handle them ourselves. We were told none of the repairs were necessary, and they refused to lower the price because they supposedly already had too much money invested in the car. This was despite them also saying the vehicle had already been sitting on their lot for 40 days and would be sent to auction if it didn’t sell within the next five days. This dealership showed no integrity during our experience and seemed willing to put anything on the road, whether it was safe or reliable or not. Do your homework and read the other reviews from customers who reported buying vehicles with known issues, including engines failing shortly after purchase. For such a large family dealership, you would think customer service, integrity, and repeat business would matter more. Instead, it felt like getting every last dollar out of a vehicle was their only concern, regardless of safety or reliability. More
by pete
Employees Worked With
Chris Perkins
May 14, 2026
The customer service was great, and the overall transaction was transparent with no hassle. Ewing will have my future business. transaction was transparent with no hassle. Ewing will have my future business. More
by aefowler
Employees Worked With
April 26, 2026
The process of buying a vehicle stresses me to the max. The staff at Ewing and Oscar in particular put in the Ram 1500 that I drove in from Lubbock to purchase. Thank you Oscar! You are the MAN! The staff at Ewing and Oscar in particular put in the Ram 1500 that I drove in from Lubbock to purchase. Thank you Oscar! You are the MAN! More
by kevbon585
April 14, 2026
Justin was super responsive & helpful. He knows his product very well. Austin in finance was a true professional and a pleasure to work with. I will continue to do business with Ewing beca He knows his product very well. Austin in finance was a true professional and a pleasure to work with. I will continue to do business with Ewing because of these two More
by Codygallagher29
Employees Worked With
Justin Gonzales - Sales & Austin Bell - Finance
March 31, 2026
Had truck serviced there for 7 yrs. ,not a problem. Last year and a half had to replace antifreeze cap because it was left off,had to reset my own oil reminder,no big deal but... Last st ,not a problem. Last year and a half had to replace antifreeze cap because it was left off,had to reset my own oil reminder,no big deal but... Last straw,this time had an issue which they fixed for me. They neglected to tell me "Hey your truck is fixed but your fob doesn't recognize the driver,sooo your settings for your seat and mirrors don't work. Ohh,and also your phone won't work either. Bought brand new and the Salesman set it up no problem. Seems like there is a step missing here! More
by bwmc79
Employees Worked With
Service
March 29, 2026
The team was great, My wife and can express enough how awesome Suzanne, Fish and Jason were in getting us our vehicles! Thank you awesome Suzanne, Fish and Jason were in getting us our vehicles! Thank you More
by Desmond
March 28, 2026
Dealership was clean, inviting and friendly. Jake the salesman listened and did not try to shove what I did not want into our conversation or show inventory that I had no interest in. His sr tea Jake the salesman listened and did not try to shove what I did not want into our conversation or show inventory that I had no interest in. His sr team worked with us to accommodate my monthly payment requirement. Overall superb customer service experience. More
by rosie7rodriguez
Employees Worked With
March 17, 2026
Great customer service. Went to a dealer 100 miles away to pickup the vehicle I wanted. Would highly recommend. Went to a dealer 100 miles away to pickup the vehicle I wanted. Would highly recommend. More
by john.alton.bailey
Employees Worked With
March 14, 2026
Amazing car shopping experience! Rene was very helpful and communicative prior to our appointment. Once we got there he made it happen with a great deal on our trade-in and was quick Rene was very helpful and communicative prior to our appointment. Once we got there he made it happen with a great deal on our trade-in and was quick to close our deal on my dream mom car! We were both happy with our purchase and will definitely come back! More
by Mirnamadrid7
Employees Worked With
March 14, 2026
Fue una buena experiencia. Rene, Chris, y Oscar, fueron muy amables y me ayudaron. Volvere para otro. Rene, Chris, y Oscar, fueron muy amables y me ayudaron. Volvere para otro. More
by sanfran3103
