Ewing Buick GMC

If you are looking for a dealership that genuinely values your time, operates with absolute transparency, and treats you with professional respect, look no further than Ewing Buick GMC in Plano. My car-bu your time, operates with absolute transparency, and treats you with professional respect, look no further than Ewing Buick GMC in Plano. My car-buying experience here was exceptional from start to finish. I conducted the entire initial negotiation via email due to my busy work schedule, and the communication was flawless. Unlike the high-pressure tactics you normally find in the car industry, the team at Ewing listened to my questions and provided direct, honest answers immediately. I want to give a massive shoutout to the specific team members who made this deal happen: * Collin Willits (Sales Consultant): Collin was incredibly responsive, professional, and accommodating over email. He personally went out to the lot to verify the vehicle's condition, confirmed the key fobs, and even checked the window tint for us before we made the drive out. He made sure the car was pulled up and ready the moment we arrived. * Jerry Ernst (Sales Manager): Jerry runs a straightforward, fee-free operation. He respected the market research I brought to the table, honored their transparent pricing model, and worked with us constructively on a physical inspection item to finalize a phenomenal out-the-door deal. * Austin (Finance Department): Reviewing the final paperwork with Austin was a breath of fresh air. He presented our warranty options clearly but with absolutely zero pressure, keeping the process quick, smooth, and entirely stress-free. Ewing Buick GMC has earned a lifelong customer. They proved that buying a car can actually be a respectful and pleasant experience for a family. Thank you all for the outstanding service! More

My salesmen Gary Parr made everything quick, easy, and hassle free. I will definitely be back. hassle free. I will definitely be back. More

Best car buying experience ever! No pushy sales tactics and very knowledgeable. Ewing’s price and after sale service is 2nd to none. Aaron Morgan in sales was awesome & the entire No pushy sales tactics and very knowledgeable. Ewing’s price and after sale service is 2nd to none. Aaron Morgan in sales was awesome & the entire staff was a pleasure to do business with. More

Bret was very helpful and friendly. He answered all our questions and showed us several options for a new vehicle. Faison helped us with financing and kept the conversation calm and l He answered all our questions and showed us several options for a new vehicle. Faison helped us with financing and kept the conversation calm and low pressure. More

Just worked with the Oscar, Finance Manager, to buyout a lease on my vehicle. The payout was mainly by check on an account for which I am a sole owner, but the check also had my deceased husband's name on i lease on my vehicle. The payout was mainly by check on an account for which I am a sole owner, but the check also had my deceased husband's name on it. The Finance Manager said I needed to provide my deceased husband's driver's license for verification. I had already given him my license and insurance verification. I did not have the requested driver's license, so was asked for a copy of the death certificate. I could not find that on my phone and was very upset at being asked for those items. Again, this was buying out a lease which was solely in my name, using a check from an account which had my name on it and which I am the sole owner on. I was finally told I could go home and send them the 'verification' documents. I was called today to ask for those, and told the sales rep it was illegal to provide a deceased person's driver's license for any verification. I told the sales rep I was the sole owner on the bank account and they should process the check I left with them. This is complete sexism, and unacceptable that I have to provide any other verification than my own on a check which has my name and for which I am the sole owner on the account. It seems Ewing feels as my deceased husband has more rights than the female purchaser sitting in front of them. As a note, I am an extremely well qualified buyer and this was the third financial transaction I entered into with Ewing Buick. I would never recommend this dealership, particularly for female buyers. More

The sales Rep Malcom provided GREAT service. Everyone was friendly and helpful. Great experience overall. I will return in the future. Everyone was friendly and helpful. Great experience overall. I will return in the future. More

Justin was my salesman and took excellent care of me and made my purchase a smooth process. He was available for questions I had and always is willing to get an answer to my questions. He has gone above and made my purchase a smooth process. He was available for questions I had and always is willing to get an answer to my questions. He has gone above and beyond to help me and I appreciate him greatly!! Thank you Justin! More

This is the best dealership we have ever used of any of our vehicles over the past 50 years! The service team is friendly, efficient, thorough, and fair. The members always listen to our thoughts and conce our vehicles over the past 50 years! The service team is friendly, efficient, thorough, and fair. The members always listen to our thoughts and concerns and work with us as best as they can. This level of customer care is hard to find and greatly appreciated. More

Quick service and took care of everything! Very please with it all and went well. Very please with it all and went well. More

Well prepared, all work was done as desired and in timely manner, loaner veh was appreciated manner, loaner veh was appreciated More