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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
780 Reviews
Call Service Center (475) 253-5932

780 Reviews of Executive Dodge Jeep RAM - Service Center

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January 12, 2024

They took my truck in without an appointment. My truck was not starting properly and they quickly diagnosed the problem and had my truck back to me in a few hours. More

by DJCG1013
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
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Jan 14, 2024 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 11, 2024

Efficient and pleasant as always. Courteous staff and easy to talk to. This time I also ordered from parts department they knew exactly what I wanted and fast turnaround. More

by Tony
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
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Jan 11, 2024 -

Executive Dodge Jeep RAM responded

Thank you, Tony! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 11, 2024

Mike was clear about the ways to keep my aging car in shape. He also took the time to educate me that it wasn't too late to buy an extended warranty. More

by Customer
Recommend Dealer
Yes
Employees Worked With
Mike Falconieri
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Jan 12, 2024 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 10, 2024

They set up my appointment and advised me of there examination process and said they would notify me if it was something different than what they were quoting. They called me with a problem they found More

by JSCOMEAU
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
Report | Print
Jan 11, 2024 -

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Daniel met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 10, 2024

Excellent sales people and service department Great service and excellent seating area while waiting for an oil change More

by Donj1
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
Report | Print
Jan 11, 2024 -

Executive Dodge Jeep RAM responded

Don, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 08, 2024

My visit was pleasant. I received a loaner car while my car was being worked on. More

by Zandoom
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Report | Print
Jan 08, 2024 -

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 08, 2024

Easy, friendly and great communication throughout the entire visit. Informative, educational and very easy to work with. More

by Jwelchct
Recommend Dealer
Yes
Employees Worked With
--Mike Falconeri
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Jan 08, 2024 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 07, 2024

The prompt attention we received was wonderful and Hector was very helpful and friendly. Unfortunately we needed a new transmission and had it taken care of somewhere else but we will definitely be back! Tha More

by terrinuzzo
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Report | Print
Jan 07, 2024 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 07, 2024

Great experience will come back. Great experience will come back after having going to another dealership which had poor service. More

by eghohmann
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Report | Print
Jan 07, 2024 -

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 06, 2024

Communications is poor I was not informed of current status I had to chase down someone to speak to More

by PLION
Recommend Dealer
No
Employees Worked With
Hector Quinones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Report | Print
Jan 08, 2024 -

Executive Dodge Jeep RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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