Executive Dodge Jeep RAM - Service Center

Celeste kept me informed of the progress with my car and the technician did such a great job that my car looked like it just came out of the showroom! Five stars for Executive Auto Body! the technician did such a great job that my car looked like it just came out of the showroom! Five stars for Executive Auto Body! More

Professional, thorough and pleasant. Excellent follow up. Very helpful teaching me about non intuitive software. Excellent follow up. Very helpful teaching me about non intuitive software. More

Appointment available very soon compared to other Jeep dealers. Fixed all issues quickly and completely. Warranteed an item that was replaced during a prior visit. dealers. Fixed all issues quickly and completely. Warranteed an item that was replaced during a prior visit. More

I'm disappointed that two dents and scratches were done to the rear door sill/jamb. Most likely done when installing the rear seat. I have a photo. Otherwise the work was done very well. to the rear door sill/jamb. Most likely done when installing the rear seat. I have a photo. Otherwise the work was done very well. More

Always friendly staff Waiting to hear about a backorder part being available for repair. Told my name is on the list part being available for repair. Told my name is on the list More

The Service has really improved and the staff does a great job keeping you informed about your vehicle. great job keeping you informed about your vehicle. More

Very helpful and pleasant Made a point to listen to all concerns and answer them concerns and answer them More

Dealer experience was average overall. I think the biggest reason is that some service members need to do a better job of setting the right expectation and then delivering timely updates s I think the biggest reason is that some service members need to do a better job of setting the right expectation and then delivering timely updates so the customer does not need to chase them around. I will say that I felt the service from Mike Falconeri was exceptional. More

Good experience. More attention to my service by asking me questions and verbally going over what they were about to do would have made things better More attention to my service by asking me questions and verbally going over what they were about to do would have made things better More

The service department is very knowledgeable and informative, and always completes any maintenance or repairs efficiently and in a timely manner. informative, and always completes any maintenance or repairs efficiently and in a timely manner. More