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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
791 Reviews

791 Reviews of Executive Dodge Jeep RAM - Service Center

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January 06, 2024

Communications is poor I was not informed of current status I had to chase down someone to speak to More

by PLION
Recommend Dealer
No
Employees Worked With
Hector Quinones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Jan 08, 2024 -

Executive Dodge Jeep RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 05, 2024

Quick and prompt service Great service will be back to this location again Good job More

by ncari1
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Jan 05, 2024 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 04, 2024

Ladies in scheduling were very easy to work with to schedule an appointment. Dan greeted me with a smile and listened to my concerns, to my Jeep into bay. He wood come into waiting area giving me an up More

by 1251CHEVY
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
Jan 04, 2024 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 04, 2024

Celeste kept me informed of the progress with my car and the technician did such a great job that my car looked like it just came out of the showroom! Five stars for Executive Auto Body! More

by yourlifeconsultant44
Recommend Dealer
Yes
Employees Worked With
Celeste
Jan 04, 2024 -

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Celeste and our team met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 04, 2024

Professional, thorough and pleasant. Excellent follow up. Very helpful teaching me about non intuitive software. More

by bucklesint
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 04, 2024 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 03, 2024

Appointment available very soon compared to other Jeep dealers. Fixed all issues quickly and completely. Warranteed an item that was replaced during a prior visit. More

by jimvernon1
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
Jan 03, 2024 -

Executive Dodge Jeep RAM responded

Thank you, Jim, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 31, 2023

I'm disappointed that two dents and scratches were done to the rear door sill/jamb. Most likely done when installing the rear seat. I have a photo. Otherwise the work was done very well. More

by Ken D
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri. , Mike Falconeri
Dec 31, 2023 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Ken, feel free to contact us at your convenience. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 29, 2023

Always friendly staff Waiting to hear about a backorder part being available for repair. Told my name is on the list More

by gaubrey
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
Dec 29, 2023 -

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 28, 2023

The Service has really improved and the staff does a great job keeping you informed about your vehicle. More

by Tony476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Dec 29, 2023 -

Executive Dodge Jeep RAM responded

Thank you, Tony, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 26, 2023

Very helpful and pleasant Made a point to listen to all concerns and answer them More

by mckenzie.kotuby
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Dec 28, 2023 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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