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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
784 Reviews

784 Reviews of Executive Dodge Jeep RAM - Service Center

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December 10, 2024

Dan made sure to listen to the issue of the vehicle and was patient enough to figure it out until it was completely resolved. The issue was extremely difficult to diagnose. Kevin and Dan did an exceptional More

by Halley Latorre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Filleul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter John
Dec 11, 2024 -

Executive Dodge Jeep RAM responded

Hi Halley: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 03, 2024

i am very happy with service department they listen to me talk to them what i think the problem is. More

by RAYFIEFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Executive Dodge Jeep RAM responded

Thank you, Ray, for taking the time to share your thoughts on working with our team. We're glad to hear delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 29, 2024

Sal, Hector & Dan did an excellent job communicating and providing excellent customer service from beginning to end! More

by tripsanders1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal from service
Dec 02, 2024 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 22, 2024

Enjoyed the renovated customer waiting area and the friendliness of the service department staff.I will be sure to return. More

by BARBFLWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 14, 2024

The dealership was very clean and organized. The sales people were attentive. Xavier was our salesman and he was very helpful, considerate and knowledgeable. I would recommend the dealership to More

by JANEO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystle Pariseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Filleul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter John, Xavier Rodriguez-Reyes
Nov 15, 2024 -

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. Thank you for the five-star rating. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 13, 2024

Had to come back in to have them fix a job that they didn’t do very in happy with the service. Ask them to change my spark plugs and oil cooler and to check my rear main seal told me it was fine then to More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector Quinones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Executive Dodge Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss things? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Nov 18, 2024 -

none23 responded

I had personally spoke with the manager if that’s what he was when I came in. I need my rocker and lifter replaced on my passanger side and I’m to scared for you guys to touch it knowing you failed to complete the first job and over looked everything I had asked you to do and forced me to go else where and have my jeep looked at and done the right way. I make a honest living for me do be able to pay for these jobs to get done not for you to steal my money and run!

November 12, 2024

They always take exceptional care if me and both of my cars . Ram TRX & Hemi jeep . More

by mitchell17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Mitchell, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 11, 2024

They went out of their way to look into my extended wars tee and got my touch screen radio covered for me. What a nice surprise!! More

by maryellen.royka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 09, 2024

The service department is very helpful. They answered all of of my questions regarding the problem with the jeep4xe. More

by ale.hr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Sinardi
Nov 11, 2024 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with the service team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 07, 2024

Have been using them for 2 years now for service and have been very happy with the work and communication More

by gaubrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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