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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
807 Reviews
Call Service Center (475) 253-5932

807 Reviews of Executive Dodge Jeep RAM - Service Center

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December 20, 2022

They were able to get my Jeep in within a day of reaching out for an appointment when my usually dealership couldn’t see me for 2 weeks. Howie kept me in the loop for the 3 days they had my Jeep and when I p More

by Ashleybisaillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howie Hafford
Report | Print
Dec 21, 2022 -

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Ashley, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 18, 2022

they damaged my car during an oil change, they refunded my money only after 6 months for the repair More

by Dariusz Baran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Simuong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Executive Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Dariusz, we'd love to address your concerns in detail.

December 17, 2022

Excellent quality and service. Very nice people and I will definitely come back again. Very satisfied customer More

by carlosmospina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howie Hafford
Report | Print
Dec 18, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Carlos, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 17, 2022

Service department was very responsive to all my needs and did the job at the estimated time More

by CJM87412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Dec 18, 2022 -

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 17, 2022

Dan is awesome and an asset to the service department…very helpful, informative, friendly and easy to talk to. Oil change and new key fob went flawlessly.They always take great care of my Jeep More

by Brooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
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Dec 18, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dan and our team, Brooke, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 15, 2022

This service department is always fantastic and I would highly recommend them to other customers. More

by LISA.HERDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2022 -

Executive Dodge Jeep RAM responded

Lisa, Thank you for your business and this service review. We're happy to hear Daniel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 15, 2022

Service was excellent and worker was very pleasant. Everything done in a professional manner. Would recommend More

by cathylane3752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Cathy, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 15, 2022

Very efficient and thorough. Prompt. Friendly. Courteous. The building inside was spotless. Was a pleasure! More

by GGREGORIADES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 14, 2022

The best customer service around ! ! No doubt that everything would be taken care of ! Thanks ! More

by LPORTER5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Smith
Report | Print
Dec 15, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. CJ and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 13, 2022

From making an appointment to the service itself, Mike and the whole Executive Jeep team has always delivered the very best. Throughout five years of owning this car I have only service my car at this loc More

by CUENCAESPANHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Dec 13, 2022 -

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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