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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
789 Reviews
Call Service Center (475) 253-5932

789 Reviews of Executive Dodge Jeep RAM - Service Center

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November 22, 2022

Service was done in a timely manner and the seat works great. They kept in constant contact the entire time. Great service. More

by kngr197535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
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Nov 23, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 22, 2022

Not a good experience. Won't be back. I will be going to a different jeep dealership or elsewhere from now on. More

by Joba922
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2022 -

Joba922 responded

One guy gives you a quote for 485+tax then they charge your card almost 590.00. Then find out its $130 for an oil change. The service guys then goes well i told you that you should get the oil change package. I wont be back to thia dealership again. Very rude and unprofessional.

November 22, 2022

They are always very pleasant, professional and informative. It's been an absolute pleasure dealing with Executive Dodge for the past 5 yrs. More

by linsner_dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri, John Vallejo, Bryan Smart
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Nov 23, 2022 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 19, 2022

Great customer service. I like that staff keep customers informed through email and texting. Serice is prompt. More

by AZTRAILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Report | Print
Nov 20, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 18, 2022

I just had an oil/filter change, but it was accomplished quickly while I waited exactly what I needed, More

by DRGIBBS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Nov 20, 2022 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 18, 2022

Lots of work needed to be done to my car, and it was fixed perfectly and only took a few days. Much appreciated. More

by Davezalewski713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Report | Print
Nov 20, 2022 -

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 17, 2022

I had to repeatedly call the service department to determine where the part was. When the part was installed I was not told that it would take time for the part to communicate with the rest of the com More

by RAGS3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 17, 2022

Best service I’ve had at a dealership. Staff is amazing -friendly, courteous and very professional. More

by crestmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Report | Print
Nov 20, 2022 -

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 17, 2022

Pleased with everything except the cost of the parts the are way over priced even with a coupon More

by timalbaitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Nov 20, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 17, 2022

They went above and way beyond the normal call to get my work truck back on the road More

by Shawn0306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Report | Print
Nov 20, 2022 -

Executive Dodge Jeep RAM responded

Thank you, Shawn, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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