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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
789 Reviews

789 Reviews of Executive Dodge Jeep RAM - Service Center

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November 17, 2022

Great Service, the gentleman at the desk knew my car needs and took care of me. Communication was great and transparent, would highly recommend to anyone who needs their vehicle serviced at your Executi More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Nguyen
Nov 17, 2022 -

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 16, 2022

Last year the service dept was horrible. Calls weren't returned and a part I needed was never ordered. My experience this week was 1000% better. Mike Falconeri was polite, kept in touch and More

by wyatt9696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Nov 16, 2022 -

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 15, 2022

2 Hours for an oil change and tire rotation with no customer interaction. Call me! More

by SWODARKSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2022

Trouble shot problem which other dealer couldn’t . Kept me informed about my Jeep . Thanks More

by Ddeke314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John service manager
Nov 15, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 15, 2022

I had $6k in repairs done to my truck, and I’m overall very happy with everything. More

by dmedgeworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Nov 15, 2022 -

Executive Dodge Jeep RAM responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM. We look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 15, 2022

Excellent! professionals dealings right on.Thank you to Dan who assisted me and kudos to the service workers. More

by jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with Dan. We're glad to hear he delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 13, 2022

$659 for 4 spark plugs and ignition coils Was excessive. I had two garages quote and both were under $300. . I would have paid a fair and competitive rate if presented with one. I asked what More

by CCAMBO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Nov 15, 2022 -

Executive Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 11, 2022

They are fair and honest. Always sound what they say they will do. They always make the time to fix any issues with vehicle. More

by riccioelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Nov 11, 2022 -

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 11, 2022

I had an issue with my Jeep and scheduled an oil change. I was helped immediately upon arrival and was told that in case it was a big issue, they would let me know in order to schedule a longer appointment More

by sablyncole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Nov 11, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 11, 2022

Always fast and courteous service here I have been dealing with the dealership for years and will continue to do so Never any problems More

by ZIENKOWICP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Nov 13, 2022 -

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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