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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
788 Reviews

788 Reviews of Executive Dodge Jeep RAM - Service Center

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November 10, 2022

Everyone was very helpful. Much better than shakers in Watertown. Will make the trip here from now on. More

by Chrissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Nov 11, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review, Chrissy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 10, 2022

Work well with Mike and staff. They listen and get my issues done in a professional manner More

by dennis.kesilewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Nov 11, 2022 -

Executive Dodge Jeep RAM responded

Thanks, Dennis, for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 09, 2022

Very friendly. Very well managed and informed me of everything. Car was spotless when I got it back More

by Deborah.mischler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri
Nov 10, 2022 -

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 08, 2022

Executive team knows exactly what they are doing. An excellent outfit. Thank you. I can’t think of anything but praise on the work Don and his customer service and the tech team are doing. My charger More

by Alexthecat.718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri
Nov 08, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 07, 2022

Quick and fast service receptionist was so nice and attended to my schedule on time More

by rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri
Nov 07, 2022 -

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 05, 2022

Daniel Brennan & Mike Falconeri made dropping off my vehicle a smooth and easy process. They were super nice and answered all my questions thoroughly. I will definitely be returning to Wallingford Execu More

by GJF250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Nov 07, 2022 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 01, 2022

The service and employees here is great. My car is always done fast and clean. More

by ZENONM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Smith, John Nguyen, Mike Falconeri, John Vallejo
Nov 02, 2022 -

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 31, 2022

Mike falconer I is a fantastic service advisor. Reliable, courteous, knowledgeable and professional. On time More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Oct 31, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 30, 2022

$1700 and three weeks plus and the issue still exists. They are supposed to be the experts, I can throw parts at it for a lot less than $156/hr. More

by Damonbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Brennan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri
Nov 01, 2022 -

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Nov 01, 2022 -

Damonbrooks responded

What remedy can you offer?? I took it to the dealer and they were rude and didn't fix my problem. I need my vehicle and can't just leave it indefinitely.

October 29, 2022

Very pleased, waited for service to be completed, everything was as per scheduled, personnel very polite More

by HFUNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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