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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
787 Reviews

787 Reviews of Executive Dodge Jeep RAM - Service Center

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October 29, 2022

Great experience having my oil change and tire rotation done . Service was great and it was done in a timely manner. More

by The4peppers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Mike Falconeri
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 29, 2022

It was fairly quick and easy to park my car, ask for an annual oil change and checkup, then be on my way. There wasn’t much conversation (and I guess there was no “construction sale” as the signs outside s More

by Preston Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Mike Falconeri
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 28, 2022

As always a pleasant experience- friendly staff and clean showroom even with the remodeling going on More

by KERRYROBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 28, 2022

Very Helpful patient and considerate. Ready to find a solution to a problem. Great service. More

by ARSAR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda McBride, Marie Kramkou, Mike Falconeri
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 28, 2022

These guys are amazing, super nice, super fast, and perfect service, Executive service has been flawless over 2 trucks and 280,000 miles, so far More

by AMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 28, 2022

I had an appointment to drop off my 3500 dually. In less than 4 hours it was done and ready to be picked up. Awesome job! More

by ANGELHAIR491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Smith
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 27, 2022

I brought my vehicle in knowing that one of the wheel speed sensors needed to be replaced. The service advisor called me and let me know that the wheel bearing needed to be replaced as well. No big deal More

by vawalker65
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for the detailed review of our service department. We will share your comments with the team. Please don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 27, 2022

Great communication with me all the way. There was unexpected issues that arose during the repair on my truck and Mike was absolutely great at keeping me informed and always up to date with More

by REDOAKLAWNCARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 25, 2022

This was a very expensive oil change, air filter & brake light replacement -over $300 was not expected. More

by LIAMCALLAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Oct 26, 2022 -

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. Thank you! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 23, 2022

Service department is always great My car gets taken in right away and completed in a reasonable amount of time More

by xxxxx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Filleul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou
Oct 24, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this feedback! We're glad we continue to meet your needs. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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