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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
791 Reviews
Call Service Center (475) 253-5932

791 Reviews of Executive Dodge Jeep RAM - Service Center

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October 31, 2022

Mike falconer I is a fantastic service advisor. Reliable, courteous, knowledgeable and professional. On time More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
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Oct 31, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 30, 2022

$1700 and three weeks plus and the issue still exists. They are supposed to be the experts, I can throw parts at it for a lot less than $156/hr. More

by Damonbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Brennan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri
Report | Print
Nov 01, 2022 -

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Nov 01, 2022 -

Damonbrooks responded

What remedy can you offer?? I took it to the dealer and they were rude and didn't fix my problem. I need my vehicle and can't just leave it indefinitely.

October 29, 2022

Fast service and great communication. Texting option is very convenient. Best Jeep location in CT. More

by lisafilarsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri
Report | Print
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you, Lisa, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 29, 2022

Great experience having my oil change and tire rotation done . Service was great and it was done in a timely manner. More

by The4peppers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Mike Falconeri
Report | Print
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 29, 2022

It was fairly quick and easy to park my car, ask for an annual oil change and checkup, then be on my way. There wasn’t much conversation (and I guess there was no “construction sale” as the signs outside s More

by Preston Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Mike Falconeri
Report | Print
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 29, 2022

Very pleased, waited for service to be completed, everything was as per scheduled, personnel very polite More

by HFUNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 28, 2022

These guys are amazing, super nice, super fast, and perfect service, Executive service has been flawless over 2 trucks and 280,000 miles, so far More

by AMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri
Report | Print
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 28, 2022

I had an appointment to drop off my 3500 dually. In less than 4 hours it was done and ready to be picked up. Awesome job! More

by ANGELHAIR491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Smith
Report | Print
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 28, 2022

As always a pleasant experience- friendly staff and clean showroom even with the remodeling going on More

by KERRYROBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri
Report | Print
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 28, 2022

Very Helpful patient and considerate. Ready to find a solution to a problem. Great service. More

by ARSAR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda McBride, Marie Kramkou, Mike Falconeri
Report | Print
Oct 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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