Executive Dodge Jeep RAM - Service Center

I brought my vehicle in knowing that one of the wheel speed sensors needed to be replaced. The service advisor called me and let me know that the wheel bearing needed to be replaced as well. No big deal speed sensors needed to be replaced. The service advisor called me and let me know that the wheel bearing needed to be replaced as well. No big deal because I have an extended warranty, but he tells me that the warranty wont cover the repair. So now I have to do his job and call the warranty company. They tell me that not only is the repair covered BUT the service advisor hadnt even contacted them. Needles to say I was upset and called him back with the 800 # to call the company to start the claim process. Other than having to do his job for him the repair was done quick and correct. I will go back for further repairs but i will make sure THEY do the leg work for the warranty. More

Great communication with me all the way. There was unexpected issues that arose during the repair on my truck and Mike was absolutely great at keeping me informed and always up to date with There was unexpected issues that arose during the repair on my truck and Mike was absolutely great at keeping me informed and always up to date with what was going on More

This was a very expensive oil change, air filter & brake light replacement -over $300 was not expected. light replacement -over $300 was not expected. More

Service department is always great My car gets taken in right away and completed in a reasonable amount of time right away and completed in a reasonable amount of time More

Excellent service department and very professional and knowledgeable. Handled my issues perfectly and will be returning. knowledgeable. Handled my issues perfectly and will be returning. More

Took me right away didn’t have to wait long will be back to get my oil changed to get my oil changed More

Had unplanned service due to check engine light got the vehicle back two days later vehicle back two days later More

This is not the first time that a problem was ignored because they couldn’t recreate the issue. It is appalling that I can spend alit if money on a new car that has many issues with the radio. The wors because they couldn’t recreate the issue. It is appalling that I can spend alit if money on a new car that has many issues with the radio. The worst part is they are known but ignored! More

The staff at executive dodge jeep are always very friendly and answer any questions I may have. I trust them to service my car. friendly and answer any questions I may have. I trust them to service my car. More

The service writer was polite and knowledgeable waiting time was less than what they estimated. time was less than what they estimated. More