Back

Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
784 Reviews

784 Reviews of Executive Dodge Jeep RAM - Service Center

Sort by
September 16, 2022

I've been going to executive Jeep in Wallingford for since we owned our Jeep In 20:17 although the people have changed they're all very honest very helpful and always been there when I needed them More

by Vescovi1952@yahoo.com
Recommend Dealer
Yes
Employees Worked With
None of them
Sep 17, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 13, 2022

Everyone from the moment you step in is friendly and the experience only gets better from there. Thanks! More

by mwendroff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Ben Stone, Mike Falconeri
Sep 14, 2022 -

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 13, 2022

They fix my truck right away very happy very nice dealership very pleasant and I would have my truck serviced there they did an excellent job More

by Tony
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Sep 14, 2022 -

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 11, 2022

From the first visit to your place, I felt welcoming. The services I am getting is second to none. Thanks. Keep the faith. More

by Emmanuel A Okang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomeica and Shelby Cossette, Marie Kramkou, Ben Stone, Mike Falconeri
Sep 11, 2022 -

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 08, 2022

I had to bring my car in for a recall on my 2015 jeep renegade for the fan module. Took them 2 hours which was enough time to relax in their waiting room. Then after, the gentleman at the desk came to ha More

by meyersz1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name, it might be Dan, I do apologize for the memory issue 😅
Sep 08, 2022 -

meyersz1991 responded

You guys are awsome.

September 06, 2022

They performed service to my van but did not follow instructions. Tires were rotated, against my request, and when I asked if they reset the front/back tire's pressure, I was told "yes", but they did More

by bhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Brennan and the Tech that brought my van around and told me tire pressure was reset.
September 06, 2022

Very timely nice service was in and out and almost no time they could have a nicer waiting room though More

by Bobster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Sep 07, 2022 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 01, 2022

Used this service department in May 2021, was a great experience. I thought , "they won my business!" I was wrong! They lost my business. Quite deceitful and untrustworthy. Early on, I asked, "what did More

by ohwell
Customer Service
Recommend Dealer
No
Employees Worked With
Ben Stone
Sep 01, 2022 -

Executive Dodge Jeep RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 31, 2022

Seemed disorganized. Called me that car was ready, showed up and then told me it was not ready so I waited another hour. Then, after fixing one problem they created a s More

by DELGREGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t recall
Sep 01, 2022 -

Executive Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 31, 2022

Fast and easy service thank you for good customer service and email and text updates More

by LOLASYXXPACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Ben Stone, Mike Falconeri
Aug 31, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

...
51
...