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Executive Honda - Service Center

Wallingford, CT

4.8
1,035 Reviews
Call Service Center (203) 872-9790

1,035 Reviews of Executive Honda - Service Center

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March 13, 2025

I love Executive Honda! Always great service and wonderful staff. Thank you so much, Executive! More

by FBRILL16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

March 13, 2025

Service at Executive Honda is easy and quick. I make an appointment, bring the vehicle in and it is completed within the time frame the service advisor gives me. They always inform me about thing More

by jsthomson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 13, 2025

I have found Executive Honda to be attentive , professional and friendly. I could go to a Honda dealership closer to where I live, but I am so satisfied with the service at Executive Honda, I driv More

by ranastasio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the name of specific employees.
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Mar 15, 2025 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

March 10, 2025

Excellent job, fast the personal very friendly. I recommend to a friend a 100%. Thanks!! More

by Perezrene4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Executive Honda responded

Rene, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

March 07, 2025

They offer quality service. I was able to obtain a service appointment very quickly and conveniently. More

by ROBERT.TIROLETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Executive Honda responded

We are very happy to have provided you with such a positive experience, Robert! We sincerely value your business and look forward to your next visit.

March 07, 2025

As usual Gina provided knowledgeable, timely and friendly service. All aspects of the service process went smoothly More

by KCIRILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Executive Honda responded

Thanks for sharing about your experience with Gina and our team here at Executive Honda. We appreciate your business and hope to see you again soon!

March 05, 2025

The customer service is excellent. Work is done in a timely manner and the staff communicates what is happening with the repairs. More

by HADOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 03, 2025

Great service. I always feel welcome and leave feeling more informed about my vehicle constantly More

by preferredghostbusta247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Bilachie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 03, 2025

Prompt service when I need an appointment. Friendly staff, was glad to get loaner vehicle More

by FMEMANUEL09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gianni
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Mar 03, 2025 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

February 27, 2025

Lies from gena to provide a loaner. Gena is horrible communicating . Cold and short. Refused to answer my calls and text More

by bellalopez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2025 -

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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