Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Joe Chapman
Joe Chapman at Executive Honda

Joe Chapman

Service Manager

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

4.7
93 Reviews
4.7

93 Reviews

Write a Review

93 Reviews of Joe Chapman

May 30, 2026

Dealership Rating
Employee Rating

Excellent mechanics,service advisor Chris, Sean and Jay keep you posted on the service of your vehicle. Excellent service has kept our vehicle running for over 250,000 miles. More

by mmedeiros02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin, Jay Marin, Sean McMahon

Report | Print
May 31, 2026

Executive Honda responded

Great to know Chris, Sean and Jay kept you updated while our mechanics helped your Honda CR-V surpass 250,000 miles. Thank you for trusting our team with your vehicle’s care. We look forward to assisting you again.

May 15, 2026

Dealership Rating
Employee Rating

Vvey good service chris excellent I would highly recommend this service dept. All advisors are very good More

by hoytl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Jamie Mastroni, Ryan Nelson, Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .

Report | Print
May 16, 2026

Executive Honda responded

What a pleasure hearing that Chris and our service advisors provided top-notch care for your Toyota Corolla. Your recommendation means a lot to our entire team. We look forward to assisting you again.

January 30, 2026

Dealership Rating
Employee Rating

Pleasant, easy to work with. No haggling. Helpful. Explained everything. That is it no more More

by ULATOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Marin, Sarina Pompei , Our sales man was John. Not listed above. Excellent.

Report | Print
Jan 30, 2026

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

December 15, 2025

Dealership Rating
Employee Rating

Sean and the whole service team at executive Honda are simply the best. They are always quick to offer resolution and solve problems; open and honest with repairs needed (and not needed) and prices are fa More

by Wilbs137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean McMahon

Report | Print
Dec 15, 2025

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 20, 2025

Dealership Rating
Employee Rating

Always get great service in a timely fashion. Chris has taken great care of me and my truck since I got it! More

by FOOJIDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Jamie Mastroni, Chris Guerin, Sean McMahon

Report | Print
Nov 20, 2025

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 14, 2025

Dealership Rating
Employee Rating

The staff is very friendly. Very helpful and knowledgeable with answering my questions. Also quick service. More

by music0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrance Albert, Gina Roberts, Jay Marin, Sean McMahon

Report | Print
Nov 14, 2025

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 06, 2025

Dealership Rating
Employee Rating

I got billed for a service that was not performed on my vehicle The sales department when I bought the car also gave me lousy service More

by HELDER VENDINHA
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Genna Panaroni, Chris Guerin, Jay Marin, Bill Chambrello

Report | Print
Oct 07, 2025

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 24, 2025

Dealership Rating
Employee Rating

Executive has always been committed to giving the best service, showing true professionalism and caring More

by SMOTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean McMahon , Nick Ferraiuolo

Report | Print
Sep 25, 2025

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

July 27, 2025

Dealership Rating
Employee Rating

Excellent service ! Mr.lChapman is the service manager has a " pulse " on the daily customer needs ! Jay, the assistant service manager , ensures the service manager More

by jtzolnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .

Report | Print
Jul 27, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

July 25, 2025

Dealership Rating
Employee Rating

I been dealing with executive for about 15 years now and they were very helpful with all my cars. More

by RJ56N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Marin , Dom Nusdeu

Report | Print
Jul 26, 2025

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

1
2
...
10

Dealership Inventory (198 Vehicles)

new 2026 Honda CR-V Hybrid car, priced at $42,274
2026 Honda CR-V Hybrid
new
Crystal Black Pearl exterior
CVT
All-wheel Drive
$42,274
View Details
used 2026 Honda HR-V car, priced at $30,579
2026 Honda HR-V
used
Green exterior
CVT
All-wheel Drive
$30,579
View Details
new 2026 Honda Pilot car, priced at $55,734
2026 Honda Pilot
new
Wy exterior
Automatic
All-wheel Drive
$55,734
View Details
used 2025 Honda Pilot car, priced at $47,533
2025 Honda Pilot
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
$47,533
View Details
used 2024 Honda CR-V car, priced at $33,228
2024 Honda CR-V
used
sparkle silver metallic exterior
CVT
All-wheel Drive
$33,228
View Details
new 2026 Honda Ridgeline car, priced at $46,144
2026 Honda Ridgeline
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
$46,144
View Details
View All Inventory