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Executive Honda - Service Center

Wallingford, CT

4.8
1,007 Reviews

1,007 Reviews of Executive Honda - Service Center

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June 02, 2025

I was misled and tricked into buying a warranty I expressly did not want and said I did not want. It was described to me as a subscription model that wouldn't have to keep paying for after I paid off More

by SBUSEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Repasky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sarina Pompei
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Executive Honda responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 31, 2025

Sean is absolutely the best and is the main reason why I continue to go to the dealership as he always has my best interest in mind More

by GGREY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

May 30, 2025

Incredible service and wonderful staff! I've been going there for over ten years. Always top notch!! More

by janedowling44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Nusdeu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

May 30, 2025

They were prompt and efficient. I was told what was wrong and told how they would fix it. More

by duranica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

May 29, 2025

My experiences is excellent customer service Always ready to go over you car if something need to be change or fix. More

by PERRYDARNELLE
Recommend Dealer
Yes
May 29, 2025 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

May 29, 2025

Need more experienced car sales personnel Service department is on time and professional states pricing up front. More

by CARREGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

May 28, 2025

It was quick and done on time. I had a doctors appointment and they got me out in a hurry. More

by ardvarka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 23, 2025

Regarding Fuel Pump Recall service. Drop off and pick up service was provided. Excellent service. More

by vak
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

May 23, 2025

My service experience was outstanding. Gina Robert’s customer service was exceptional. Without a doubt, the finest service appointment experience I have ever had. Would heartily recomme More

by karl.polak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

May 22, 2025

We have always had a fantastic experience with the dealer. Wether we go in for service or sales, we have been using this dealership for over 10 years. Consistently exceeding our expectations More

by Sjb04002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgardo Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarina Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!