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Executive Honda - Service Center

Wallingford, CT

4.8
1,066 Reviews
Call Service Center (203) 872-9790

1,066 Reviews of Executive Honda - Service Center

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June 26, 2025

Car was delivered with a faulty tire. Service said it was not dealer’s responsibility and billed me for the repair. More

by ARTHUR.BELANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xavier Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Repasky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gianni Munrz
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Jun 29, 2025 -

Executive Honda responded

Arthur, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

June 25, 2025

Executive Honda is the best. They are always helpful and get me in and out quickly when I am scheduled for service. More

by CATHY.THEIL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

June 24, 2025

Maintenance department is -efficient They are also pleasant to deal with. Nothing more to say More

by susan.erwin372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Executive Honda responded

Susan, thank you for choosing Executive Honda. Your feedback and rating are greatly appreciated. We're glad we were able to help, and we hope to see you again!

June 23, 2025

Good Afternoon, This far leasing has been a great experience but I haven't decided whether I'll purchase this vehicle, I may look into something else. However Honda is a dealership that I trust. More

by WBJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

June 23, 2025

Very thorough and work was completed in reasonable time very satisfied and will always use their services More

by jaybeckassoc
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

June 21, 2025

Excellent service. Work performed as stated. Car ready as scheduled. Friendly service department. Thank you. More

by ME.COLLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2025 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

June 21, 2025

It was great and on time! I was called into work on my day off! More

by MUSICALR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2025 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 20, 2025

Excellent service I will be back for all my maintenance the staff was very friendly More

by Kdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

June 20, 2025

Fast and convenient service; the video of the technician was really helpful and first class! More

by Galore2834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

June 20, 2025

Great people providing terrific service! It couldn't have been a better experience and it's great dealing with people who seem to enjoy their job. More

by tdemicco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

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