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Executive Honda - Service Center

Wallingford, CT

4.8
1,035 Reviews
Call Service Center (203) 872-9790

1,036 Reviews of Executive Honda - Service Center

Sort by
October 18, 2023

The service is great and very thorough. The staff is very nice. The prices are reasonable More

by CTGAL0967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 17, 2023

Good staff very professional in their duties in assisting there customers. Thank them from both Anthony and Eula May. More

by AELDRIDGEM19532010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Executive Honda responded

Anthony and Eula, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 17, 2023

Purchased 2 cars at dealer all my maintenance done at the dealer All staff attentive and engaged and straight formard.. More

by CFOFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

October 16, 2023

Appointments with Wallingford branch have consistently been timely and complete; staff is courteous and helpful More

by GBENNET108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 16, 2023

Gina was excellent to work with. She went completely out of her way to get me a loaner when I had to leave my car for a long period of time due to a recall. More

by kristinadubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Executive Honda responded

Thank you, Kristina, for your business and this review. We're happy to hear that Gina and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 16, 2023

Sean provided quality and quick service to my car. Overall extremely pleased with the service. More

by Sle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2023

Excellent service. Professional. Dedicated service reps who go out of their way to schedule your car and be certain the work is of high quality More

by BARBARA.DIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Executive Honda responded

Thank you so much, Barbara, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

October 15, 2023

Just say I’ll never go back Replaced wrong parts never responded to my complaint More

by vdeleone
Recommend Dealer
No
Employees Worked With
Joe Chapman
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Oct 16, 2023 -

Executive Honda responded

This is very troubling to hear... I am trying to look up your most recent service to see what happened but I only see a Deleone from 2021 in our files for our Bodyshop. Please if you have a chance, reach out to me at (203)678-6520 or hockingj@executiveag.com it would be greatly appreciated. I would like to understand more of what happened and see if there was anything we can do to regain your trust. We strive for 100% Customer Satisfaction and I apologize we did not meet your expectations. Look forward to hearing from you. Jason Hocking - General Manager

October 13, 2023

This dealer has done a good job. I felt being informed about my vehicle condition and they always check with me first before any additional work is performed. Gina always goes above More

by Hui_li_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

October 12, 2023

Always happy with the service I receive. They are pleasant and very helpful. I have 2 Honda's. One bought there the other at another dealership. They never hesitate to help out with both More

by pbmcoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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