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Executive Honda - Service Center

Wallingford, CT

4.8
997 Reviews

997 Reviews of Executive Honda - Service Center

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September 02, 2023

I was immediately met with friendly faces. We reviewed my reasons for being there. Everything was accomplished professionally. I left confidently and pleased. More

by marrenfrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Dejesus, Lizbeth Lopez
Sep 05, 2023 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 01, 2023

Whenever I bring my car in for service they always been fast and helpful and have always gotten back to me in a timely manner. More

by RANDY.ZIPOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
Sep 02, 2023 -

Executive Honda responded

Randy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2023

Ideal location but tricky to pull out of drive way . Honest and transparent upfront .Good people. More

by Harpreetahuja
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

August 31, 2023

Service Department helpful and knowledgeable. If I buy or lease a new Honda CRV, it will be in part because of the service department. More

by EJS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2023

They are very knowledgeable of what recommendations are needed for my vehicle when I bring it in for service. More

by MDKOSKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

August 30, 2023

They were very attentative to the repairs needed. They solved the issue for a reasonable cost. More

by QUALITY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2023

Sean and the team are always great! Only issue was the loaner! thank you again for always being so patient with me! More

by kristy.yensen87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Executive Honda responded

Thank you, Kristy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

August 28, 2023

The check in was a bit confusing. They couldn’t find my reservation and tried to sell me a brake oil change. More

by FRAPLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

August 28, 2023

Always quality work with a friendly atmosphere and competent professionals. It's the only place I go to pamper my car. More

by LCONixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 28, 2023

The fellow that I felt with was excellent . He was very professional and understanding. I was very satisfied with the service I received. More

by NANNAMAC41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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