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Executive Honda - Service Center

Wallingford, CT

4.8
1,166 Reviews

1,166 Reviews of Executive Honda - Service Center

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October 25, 2023

I am always treated as I am their most important person. Chris' follow up is always spot on. More

by DRAUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. Chris and our team appreciate your business and hope to see you again soon!

Oct 25, 2023 -

DRAUSCH responded

Thank You

October 24, 2023

Very helpful. Nice people there and did a great job! I would recommend it to anyone! More

by Crocookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Executive Honda responded

Thank you! Genna, Chris, Jay, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

October 23, 2023

I brought my ‘23 CRV in for its first scheduled maintenance (oil/filter change, tire rotation, diff oil change) and for the driver’s side mirror to be replaced under warranty. Jay was friendly, pro More

by CheetahBoy1983
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Executive Honda responded

Thank you for taking the time to share your service feedback with us. Jay and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2023

I usually make an appointment and am always seen at appointed time and they are always done within time they say More

by PEGGYB110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Executive Honda responded

Peggy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 21, 2023

Executive Honda Wallingford is very responsive to my needs. Service scheduled easily and Sean explains everything. Parts department is very good also. My issues are resolved quickly every time. This lo More

by JimT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Bilachie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Stein
Oct 22, 2023 -

Executive Honda responded

Thank you, Jim! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

October 21, 2023

Provide transportation to take customers back and forth during the repaired time. Relieve customers’s anxiety. More

by BRUCE.HSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Executive Honda responded

Bruce, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

October 21, 2023

Very good service team Jay always helps me with my car been going there since January of 2018 this is my second car brought from dealership 5 stars all around More

by Chrisleidel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Executive Honda responded

Chris, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jay met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

October 20, 2023

They are always friendly, courteous, and very helpful. They answer any questions I might have, even if they may seem obvious to people in the business. They also always offer me any special savings and of More

by THOMGPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

October 20, 2023

He took care of our truck quickly and was very understandable about our questions on the truck More

by SITCOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2023

Genna is the best ! ! Always available to listen to my car concerns, both big and small! Truly appreciate her… More

by Cawelch826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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