
Executive Jeep
North Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 PM - 5:00 PM
Wednesday 7:00 PM - 5:00 PM
Thursday 7:00 PM - 5:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 PM - 5:00 PM
Wednesday 7:00 PM - 5:00 PM
Thursday 7:00 PM - 5:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Everyone we dealt with was professional, friendly and eager to please us. Our questions were addressed and issues were handled. Very smooth transaction eager to please us. Our questions were addressed and issues were handled. Very smooth transaction More
Henry was really great to work with. He checked in often and eased all my worries about having a hybrid car. He checked in often and eased all my worries about having a hybrid car. More
Very helpful and knowledgeable. Made the car purchase experience a great one! Very helpful and knowledgeable. Made the car purchase experience a great one! Would recommend to anyone Made the car purchase experience a great one! Very helpful and knowledgeable. Made the car purchase experience a great one! Would recommend to anyone. More
Been there before and they continue to do the best I will be a return customer be a return customer More
It's always a pleasure to be served by Alberto. My daughter and I have been a customer for quite some time and we're very happy with Alberto. My daughter and I have been a customer for quite some time and we're very happy with Alberto. More
The dealership went above and beyond to make sure that the warranty company paid for my repairs. the warranty company paid for my repairs. More
Doing business with them for years. Prompt courteous professional. Jason is the most accommodating person I’ve ever dealt with Prompt courteous professional. Jason is the most accommodating person I’ve ever dealt with More
I’ve had a very frustrating experience with the service department at Executive Jeep. I brought my vehicle in twice for the same issue, and both times it was never properly diagnosed. Despite this, I was s department at Executive Jeep. I brought my vehicle in twice for the same issue, and both times it was never properly diagnosed. Despite this, I was still charged for repairs that I never authorized. To make matters worse, these repairs did absolutely nothing to fix the original problem. Even more concerning, they attempted to charge me for a repair that was supposed to be covered under warranty — which is not only unethical but also illegal. When I questioned the charges, I received vague responses and no real explanation. I ultimately had to file an official complaint with the Department of Motor Vehicles just to get a refund for the unauthorized charges. I was told by the DMV agent he would be investigating my complaint and fining Executive Jeep for their unethical practices. This entire experience was a complete waste of time and money. There was a total lack of transparency, accountability, and basic customer service. Based on my experience, I strongly recommend avoiding the Executive Jeep service department. More
Executive Jeep continues to be an excellent dealership, in large part, due to their service. Their service advisors, like Tyler L, are courteous, knowledgeable, detail oriented, and look to resolve service in large part, due to their service. Their service advisors, like Tyler L, are courteous, knowledgeable, detail oriented, and look to resolve service issues at a fair price. This is one of the chief reasons why we trust the Executive brand. More