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Executive Jeep

North Haven, CT

4.6
1,593 Reviews
As Proud member of the Executive Auto Group, Executive Jeep is committed to giving every customer the Best Price First — no haggling, no pressure, and no surprises. Our non-commissioned sales team is here to help you find the perfect vehicle that fits your unique needs and lifestyle, not to upsell. We also offer an industry-leading exchange policy and a satisfaction guarantee, ensuring you get the absolute best car-buying experience you’ve ever had. At Executive Jeep, everything is included in the listed price, so you can shop with total confidence and clarity. Our state-of-the-art Service and Parts Center is second to none, staffed with certified, factory-trained technicians who are dedicated to fixing your vehicle right — the first time. That’s The Executive Way — and it’s why we’re consistently rated among the top dealerships in Connecticut for customer satisfaction and service excellence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,593 reviews

March 24, 2026

Was very easy, the report was thorough, happy with it. The only thing I would change are the couches, chairs in the waiting area. They were pretty beat up and even ripped. Prior to this first Nissan of mi More

by Joyzelle
Recommend Dealer
Yes
Employees Worked With
Shannon McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McCormack
Mar 24, 2026 -

Executive Jeep responded

It’s great to hear the service process for your Nissan was smooth and that the report met your expectations. Shannon will share your feedback about the waiting area seating so we can look at updating those chairs and couches. Thank you for your insights!

March 23, 2026

Great customer service and great car repair service. Great waiting rooms while waiting for car service. More

by Ladym
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Bonet
Mar 23, 2026 -

Executive Jeep responded

It’s great to hear you enjoyed our customer and repair services plus the comfort of our waiting area. We’re glad your Jeep Grand Cherokee received attentive care and that the experience was positive. Safe travels, and we look forward to helping you again.

March 20, 2026

Excellent service as always , Jason is always there when I’m in need for service or any questions More

by MARIARAGS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2026 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 18, 2026

They were doing a great job, then I got my car back from recall repairs, the check engine light turned on again, I called to let them know, they said they'd call me back to set up a time to look at it, and More

by delo
Recommend Dealer
No
Employees Worked With
Someone who didn't call me back like they were supposed to
Mar 23, 2026 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 18, 2026

Very knowledgeable and accommodating in providing the needed service for my car. The attendants always conduct themselves in a very professional manner and it is a pleasure to work with. More

by madsr215
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Mar 18, 2026 -

Executive Jeep responded

We’re glad you experienced our team’s professionalism and expertise during your Nissan Rogue service. We look forward to assisting you with any future needs.

March 18, 2026

Not a bad experience at all. A few things were confusing, but the videos sent were helpful More

by TOWANNAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Executive Jeep responded

Thank you for sharing your feedback on the service for your Jeep Compass. We’re glad Alberto’s videos helped clarify the details and contributed to a smooth visit. Please reach out if there’s anything else we can do.

March 16, 2026

It was going along well until my call the next day to find out when my car would be ready was answered by Sal who was rude and headed toward being nasty. Also I don't understand the extra charge of appro More

by AnneMMcKeon
Recommend Dealer
No
Employees Worked With
Shannon McCormack
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McCormack
Mar 20, 2026 -

Executive Jeep responded

We're sorry to hear about your experience, Anne, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 16, 2026

Great, quick and reliable service Alberto has been very very supportive every time I need my car serviced More

by RFRL69
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Bonet
Mar 16, 2026 -

Executive Jeep responded

It’s wonderful to hear our service on your Nissan Rogue was both quick and reliable. Alberto will be pleased to know his support has made each visit easier for you. We appreciate your kind words and look forward to assisting with your next service.

March 15, 2026

Scheduled a 7am appt to get in and out quick. Told 2 hours max and after 5 hours they hadn't even looked at the car More

by Lizmcgreevy2
Recommend Dealer
No
Employees Worked With
Sal
Mar 20, 2026 -

Executive Jeep responded

Providing a positive experience is our top priority, Liz, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 20, 2026 -

Executive Jeep responded

Providing a positive experience is our top priority, Liz, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 13, 2026

Sal was amazing to work with! Super communicative, very efficient & friendly. Would definitely recommend him. More

by Shontai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore Sonardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Executive Jeep responded

Thank you for sharing your experience working with Salvatore. We’re pleased he communicated clearly and worked efficiently. We appreciate your recommendation and your continued trust in our service for your Jeep Compass.

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