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Executive Jeep

North Haven, CT

4.7
1,486 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,486 reviews

November 17, 2022

Service people are nice, but too expensive for something minimal. $730 for gas tank door. More

by LISAMANZI
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
ruben Chaudhry
Nov 17, 2022 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We would; like to speak with you about your experience and your bill please call our service manager Frank Gargano at 203-671-6037

November 17, 2022

It was easy to schedule an appointment. I trusted the team with my car to maintain it. More

by SHANKBILL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

November 17, 2022

I was there for a general service. The staff is Very friendly and professional. Strong recommendation More

by SHIWEI.ZHU
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 17, 2022

The professional and caring attention to my maintenance needs was outstanding . The Service Rep. was outstanding. She was complete and very knowledgeable. More

by dan.grosso333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Nov 20, 2022 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Dan, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

November 17, 2022

I've had a really good experience so far with Nissan. Everybody has been helpful and I feel like everything is done in a timely matter. More

by VAIAKER2
Recommend Dealer
Yes
Employees Worked With
Elijah , ruben Chaudhry
Nov 20, 2022 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

November 17, 2022

It was a quick repair. The person at Nissan keep us informed with letting us know when car was ready More

by Lelly6868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

November 17, 2022

Quick and attentive to details with my requests. Great service, transparent communication and i always feel comfortable with the service. More

by SURFJAPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 17, 2022

Customer service was excellent, was even offer a drive to work great job so pleased More

by YHEDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 17, 2022

When I got out the car I was greeted, I felt welcoming. He ask me if I had any coupons. That reminded me that I had to give it to him. My oil change and tires rotation didn’t take long at all. I really app More

by sheilaevans18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Executive Jeep responded

Thank you so much for your kind words, Sheila, and for taking the time to leave us this wonderful feedback!

November 17, 2022

Jonathan was terrific. Very helpful and efficient. I especially appreciated that it was free. Will keep using. More

by DUPAC29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jonathan delivered such a great experience!

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