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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.6
1,647 Reviews
As Proud member of the Executive Auto Group, Executive Jeep is committed to giving every customer the Best Price First — no haggling, no pressure, and no surprises. Our non-commissioned sales team is here to help you find the perfect vehicle that fits your unique needs and lifestyle, not to upsell. We also offer an industry-leading exchange policy and a satisfaction guarantee, ensuring you get the absolute best car-buying experience you’ve ever had. At Executive Jeep, everything is included in the listed price, so you can shop with total confidence and clarity. Our state-of-the-art Service and Parts Center is second to none, staffed with certified, factory-trained technicians who are dedicated to fixing your vehicle right — the first time. That’s The Executive Way — and it’s why we’re consistently rated among the top dealerships in Connecticut for customer satisfaction and service excellence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,647 reviews

November 30, 2022

Alberto the service person who handled our repair was rude and nasty. The car had a scratch when returned down the side (we luckily were able to buff it out). The entire passenger dash was hanging as the More

by TAYAH20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Bonet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ruben Chaudhry
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Nov 30, 2022 -

Executive Jeep responded

Good Morning I would like to discuss your recent visit here and address your concerns please give me a call @ 203-672-6021 I would have called you but you didn't provide us with your name in the review. thank you Scott Orsini

November 29, 2022

Needed to get a check on a recall and I got a call in about an hour that my car was all set and my vehicle didn’t have the issue. Service staff are always helpful and nice. More

by ANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Executive Jeep responded

Thank you, Ann, for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 25, 2022

Lack of communication, instead of calling I got a text when I was on my way telling me my truck was not ready; and needed to be kept one more day. It was very inconvenient. When I picked up my truck not More

by ADRIENNE.JONES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2022 -

Executive Jeep responded

Thank you for bringing this to our attention, Adrienne, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 22, 2022

Everyone is so professional. They only recommend what you need and answer all the concerns you have on you vehicle. More

by Tania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2022

Took my Rogue in for a call back. Al (the service mgr) was very courteous and my vehicle was taken care of quickly. More

by gstein4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Executive Jeep responded

Thank you for the kind words for Alberto and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 19, 2022

Good service! They do what are needed to be done and do it on time. More

by Magbaletae
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2022 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

November 19, 2022

Always a great experience. The staff is always friendly and extremely knowledgeable. Look forward to our next service. More

by IBEGIA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2022 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

November 19, 2022

Neat,clean and on time. I was pleasantly greeted and left satisfied with a washed vehicle More

by dannyrothwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ruben Chaudhry
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Nov 20, 2022 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Danny, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

November 18, 2022

Great dealership Highly recommend Great location Nice staff Service dept is great High on my list More

by AALDOSOC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rivera
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Nov 20, 2022 -

Executive Jeep responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback!

November 18, 2022

I have always revived great service since buying my wrangler in 2012. Very friendly service folks More

by EGGDAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2022 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

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