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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,486 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,486 reviews

December 29, 2023

Service completed on time. Friendly service with a smile. Called when ready. Local clean warm More

by ThomR
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens
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Dec 30, 2023 -

Executive Jeep responded

Thom, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

December 29, 2023

Good. I was informed of the inspection process via video and explained as to what details my vehicle will need in the future More

by SANAMBEVA
Recommend Dealer
Yes
Employees Worked With
Tyler L.
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Dec 30, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 29, 2023

I was provided a complete assessment of my car and what work needed to be done. I was informed on what I should prioritise. More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Report | Print
Dec 30, 2023 -

Executive Jeep responded

Thank you, Bryan, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 29, 2023

Courteous, helpful and knowledgeable I'm always treated with care when I go to Executive Jeep Nissan. I have been going to the dealership for over 15 years. More

by Dmroman
Recommend Dealer
Yes
Employees Worked With
Alberto
Report | Print
Dec 30, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

December 29, 2023

My experience was fine. Nicole was friendly and professional. She kept me informed about the time needed to complete the work and gave me estimates on what needed to be done More

by RUTH.CARRUTH
Recommend Dealer
Yes
Employees Worked With
Nicole
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Dec 30, 2023 -

Executive Jeep responded

Ruth, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2023

I like how they go through the process and explain what needs to be done!! More

by pattyl459
Recommend Dealer
Yes
Employees Worked With
You Alberto
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Dec 30, 2023 -

Executive Jeep responded

Thank you, Patty! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

December 29, 2023

Very welcoming upon arrival. Quick service Appreciate having a clean waiting room while I waited More

by renea1221
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Dec 30, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

December 29, 2023

Spent all day at the dealership for a car I clearly walked in the door wanting to buy. Found Kevin the business manager hard to deal with. More

by keithclawson7
Recommend Dealer
No
Employees Worked With
Jorge Barrios, Jorge Barrios
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Jan 02, 2024 -

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 29, 2023

The service department has always been very informative, professional and timely. Call you and let you know if you have problems very professional. More

by RFBFMMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Stevens
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Dec 30, 2023 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

December 28, 2023

My car was towed in after hours. They contacted me early the next day. My car was ready that afternoon. They sent me a video of the inspection results. Very clear and precise. More

by don5roe
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Report | Print
Dec 28, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon! Glad we were able to get you back on the road!

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