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Executive Jeep - Service Center

North Haven, CT

4.7
1,249 Reviews
Call Service Center (203) 239-5371

1,250 Reviews of Executive Jeep - Service Center

Sort by
February 18, 2023

Very clean, was attended very nicely , explain to me what was done to my car . More

by victoru.roldan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Report | Print
Feb 19, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ty met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

February 17, 2023

Been with them for over 20 years - happy with their Nissan service … only thing it’s expensive to have work done there More

by soxie173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
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Feb 17, 2023 -

Executive Jeep responded

Thank you! Alberto, Gary, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

February 16, 2023

The service department at Executive is quick, competent and kind— what more can you ask for! More

by LINDSAYCOCCO
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2023 -

Executive Jeep responded

Lindsay, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

February 16, 2023

Alberto was super helpful and kind explained everything to the tee and gave me discount More

by YOTASAOULIDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that Alberto had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

February 16, 2023

I had a very positive experience in getting my car back in working order after it needed some work! More

by BONNIE.SCHURMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Feb 17, 2023 -

Executive Jeep responded

Thank you, Bonnie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

February 14, 2023

I consistently have a positive experience when bringing my car in for service and appreciate the shuttle. More

by JUSTINROGALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 13, 2023

I have been going to this same dealership since I bought the car new in 2005. Since October car has been in four times for the same problem they where unable to find what the problem is there four I will be More

by csangel7
Recommend Dealer
No
Employees Worked With
Jason Meyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2023 -

Executive Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 13, 2023

Great service from a great dealership, would not expect anything less from the Executive team. More

by BADDABING220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 13, 2023

I went in for an oil change and now I have a service light on. After bringing it back to service center, it is still not fixed More

by lorikozlowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Hubbard
Report | Print
Feb 13, 2023 -

Executive Jeep responded

Thank you for bringing this to our attention, Lori, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Feb 13, 2023 -

lorikozlowski responded

My cell 203-641-4441

February 13, 2023

Gary helped me out with a recall on my car and he was fantastic and got my car back on the same day. More

by Cameron DiPentima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Feb 13, 2023 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gary met your expectations. Thank you for choosing Executive Jeep, Cameron, we look forward to having you as a valued customer for many years to come!

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