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Executive Jeep - Service Center

North Haven, CT

4.7
1,246 Reviews
Call Service Center (203) 239-5371

1,246 Reviews of Executive Jeep - Service Center

Sort by
February 16, 2023

The service department at Executive is quick, competent and kind— what more can you ask for! More

by LINDSAYCOCCO
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2023 -

Executive Jeep responded

Lindsay, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

February 14, 2023

I consistently have a positive experience when bringing my car in for service and appreciate the shuttle. More

by JUSTINROGALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 13, 2023

Excellent service Tyler was great. Overall we had a great experience. Would recommend to others. More

by pat.cavallaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Executive Jeep responded

Thank you so much for your kind words, Pat, and for taking the time to leave us this wonderful feedback!

February 13, 2023

Great service from a great dealership, would not expect anything less from the Executive team. More

by BADDABING220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 13, 2023

I went in for an oil change and now I have a service light on. After bringing it back to service center, it is still not fixed More

by lorikozlowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Hubbard
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Feb 13, 2023 -

Executive Jeep responded

Thank you for bringing this to our attention, Lori, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Feb 13, 2023 -

lorikozlowski responded

My cell 203-641-4441

February 13, 2023

Gary helped me out with a recall on my car and he was fantastic and got my car back on the same day. More

by Cameron DiPentima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Feb 13, 2023 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gary met your expectations. Thank you for choosing Executive Jeep, Cameron, we look forward to having you as a valued customer for many years to come!

February 13, 2023

I have been going to this same dealership since I bought the car new in 2005. Since October car has been in four times for the same problem they where unable to find what the problem is there four I will be More

by csangel7
Recommend Dealer
No
Employees Worked With
Jason Meyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Executive Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 13, 2023

Jason is very knowledgeable and informative. He kept me in the know regarding my vehicle and it was ready in a timely manner. I am always pleased with the service Executive provides! More

by Tierra
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Executive Jeep responded

It's great to hear that Jason was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

February 11, 2023

They're a good dealership and they take care of my car and all my needs More

by Shooter.118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
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Feb 12, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 11, 2023

Executive Jeep service is always attentive to all of my Jeep’s service and maintenance needs. More

by shrubby06_formal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote, Ty Hubbard
Report | Print
Feb 12, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

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