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Executive Kia

Wallingford, CT

4.8
2,747 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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1164 North Colony Rd

Wallingford, CT

06492

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Showing 2,747 reviews

December 19, 2022

The last two times I went for an oil change appointment I waited multiple hours for it to be done. The people at the front desk are so nice but because of the 2 previous experiences it makes me so hesitant t More

by Jzosa
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Executive Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Carl Maratta Service Manager

Dec 22, 2022 -

Jzosa responded

You can feel free to email me with the email address I have on file

December 18, 2022

Ouafaa as well as Carlos in financing made the experience easy and stress free, I will recommend them to others looking for a Kia. More

by Chriscife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Goglettino General Manager

December 17, 2022

My experience was amazing, they made me feel like family and gave me the best deal in the market, and when I came in the paperwork Jose Trinidade had everything ready to sign and explain each document to me More

by ZAKEER.RUSTAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! John Goglettino General Manager

December 17, 2022

This dealership is amazing. I have always had an excellent experience with them. When having my car serviced, they keep me informed of everything that is going on whether I am w More

by SKIVUE55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang
Dec 17, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Goglettino General Manager

December 16, 2022

Honest, attentive & got my jobs b done without hassle or hesitation. Carl is awesome. Took time to keep me informed. Katie is great as well. Very personable. I’ll definitely be using them for all my Kia nee More

by abarros2977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Rice
Dec 17, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

December 16, 2022

The team is always communicative, proactive and has good explanations. They treat non-car-specialists with respect when describing causes & solutions More

by CRAUBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I’m drawing a blank but all the service dept staff were great
Dec 17, 2022 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

December 16, 2022

The service team has consistently provided amazing service while accommodating my schedule. They have never disappointed. Rick is extremely attentive and personable. A real treat to work with. More

by fredfebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

December 16, 2022

They were responsive listening to detail from me and did explain the steps Of the service to me. More

by STEVENPETRACCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Executive Kia responded

Thank you so much for your kind words, Steven, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

December 16, 2022

I’ve been using Executive KiA since I moved to CT, seven years ago. The service department is friendly, knowledgable and quick to making my appointments as needed for my schedule. I was so impressed by your More

by JAMESSHORTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Martinez
Dec 17, 2022 -

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

December 16, 2022

Everyone is very polite and knowledgeable. Doing business there has been a good experience all around. More

by NORMAPAGGIOLI
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zabdiel Guerrero , Harrison Stone
Dec 17, 2022 -

Executive Kia responded

Thank you so much for choosing Executive Kia, Norma! Please let us know if we can be of any more assistance! John Goglettino General Manager

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