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Executive Kia

Wallingford, CT

Overview
Employees
Reviews
Vehicles
4.8
2,606 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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1164 North Colony Rd

Wallingford, CT

06492

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Showing 2,606 reviews

October 14, 2021

only first service so far so good will go back for my second service in january More

by WGOLDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2021 -

Executive Kia responded

We're happy to hear we made a great first impression! Thank you for sharing your positive experience with the Executive Kia team, and we look forward to seeing you again in January!

October 13, 2021

Love going there. Everyone is very friendly and service is great. Definitely would recommend to others. More

by G.DESTINYYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Snedeker
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Oct 13, 2021 -

Executive Kia responded

We appreciate your business, Rick, Bob and our team looks forward to serving you again soon! Tucker Sampiere Service Manager

October 13, 2021

Everyone there is always friendly and helpful. When I went to pick up my car, everything they did was thoroughly explained to me. I had a very nice experience. More

by TRUDIJEAN007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Report | Print
Oct 13, 2021 -

Executive Kia responded

Thank you so much for taking the time to let us know how happy you are with your service experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - Executive Kia

October 13, 2021

Nice people but a little disorganized. Poor parts ordering. Still waiting for same parts for months! Two pins for front mud flap. But guy was nice enough to mail them to my house. We will see if More

by TONEGFUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Snedeker
Report | Print
Oct 13, 2021 -

Executive Kia responded

Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tucker Sampiere Service Manager

October 12, 2021

Always accommodating never had an issue with the service department. Check back with us if there is an issue More

by EMUSSO2045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Report | Print
Oct 12, 2021 -

Executive Kia responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Executive Kia team. Drive safely, and we hope to see you back next time!

October 11, 2021

Excellent service. Very professional. Staff very informative. Can make appointments on line. Works definitely recommend. More

by LCPISCITELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker Sampiere
Report | Print
Oct 11, 2021 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. Tucker and our team appreciate your business and hope to see you again soon! Tucker Sampiere Service Manager

October 11, 2021

Convenient scheduling. Friendly staff. Very thorough explanation of maintenance and service details. Reasonable fees for eork. More

by TDY274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush, Bob Snedeker
Report | Print
Oct 11, 2021 -

Executive Kia responded

Thanks for the 5 star review of Executive Kia! It makes us happy that our team provided a thorough explanation. See you again next time here at Executive Kia!

October 09, 2021

The checklist during the oil change doesn't reflect the true condition of my Kia vehicle! Thank goodness I realized the problem earlier to avoid any big loss or God forbid an accident! Not to mention this More

by DOCTORSAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Report | Print
Oct 27, 2021 -

Executive Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Tucker Sampiere Service Manager

October 08, 2021

Everyone at the dealership was eager to help, knowledgeable about the available cars, and the features of my car. They were professional, honest and respectful. One of the most pleasant car buyin More

by meghan.lamarre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Trindade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Jeff Martin
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Oct 08, 2021 -

Executive Kia responded

Meghan - Thank you for the many kind words about our team members! This type of feedback really makes us smile and we appreciate you trusting Executive Kia with your business. Safe travels in your new ride!

October 08, 2021

Excellent customer service, friendly and helpful. Went above and beyond to work with me finding the perfect vehicle. I highly recommend Kia of Wallingford More

by djrose6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarina Pompei
Report | Print
Oct 08, 2021 -

Executive Kia responded

Thanks for the wonderful words about the Executive Kia team! We're pleased that our team was friendly, helpful, and integral to scoring you the perfect vehicle. Thanks for recommending us to others.

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