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Executive Kia

Wallingford, CT

Overview
Employees
Reviews
Vehicles
4.8
2,604 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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1164 North Colony Rd

Wallingford, CT

06492

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Showing 2,604 reviews

October 01, 2021

Great service really helpful and willing to help with any concerns or questions I might have More

by MARIFER_P_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Report | Print
Oct 03, 2021 -

Executive Kia responded

We love an opportunity to provide our guests with the information they're seeking, and that will make them comfortable with the care we're giving. We're happy that you're satisfied with your service from the Executive Kia team, and we thank you for this great review!

October 01, 2021

From the minute I enter I find the Service Department is friendly as if I was invited into their "house". I usually wait since there is a large waiting area with a copy of the daily newspaper and television More

by sebakin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Oct 03, 2021 -

Executive Kia responded

You're more than a guest, you're family at Executive Kia! We're happy to hear you received such a warm welcome and that you found our waiting area to be so comfortable. Many thanks for taking the time to share some positive feedback, and we hope we'll see you again for service down the road!

September 30, 2021

Very good service. Timely manner. Clean place to stay. Had beverages. Car was clean. Thank you More

by emkrishnamurthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

Nothing makes us smile like a kind review! It's great to hear that we checked all the boxes at your recent service visit and the Executive Kia team looks forward to providing you with excellent care again next time you stop by!

September 30, 2021

Wry helpful with a variety of questions. Went out of Wry helpful with a variety of questions. Went out of their way to offer assistance. More

by kurtkunst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Executive Kia team. Drive safely, and we hope to see you back!

September 30, 2021

Always finds something wrong with your car I purchase all 4 Tires from there and one was damaged the price was Ridiculous More

by REYNOLDSAMANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Oct 14, 2021 -

Executive Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Tucker Sampiere Service Manager

September 30, 2021

I just don't think if you have a scheduled app. it should take that long for an oil change. More

by DMWAY1303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
Report | Print
September 30, 2021

New to this dealership but so far the service has been very good. The service staff is attentive and friendly. More

by donnag53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush, Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Tucker Sampiere Service Manager

September 30, 2021

There reliable and very friendly I won’t change dealership I’ll always go there. More

by CHRISSYCARDONA26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you, Chrissy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tucker Sampiere Service Manager

September 30, 2021

The Executive Kia customer service team is first rate. Professional and prompt service! Very Happy. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback! Tucker Sampiere Service Manager

September 30, 2021

Very helpful. Nice staff and my car was done in a prompt manner. They truly look out for their customers More

by makayla.dawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you, Makayla, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tucker Sampiere Service Manager

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