Executive Kia

Breath of Fresh Air! Kia of Wallingford was the 3rd dealer I visited. I was quite surprised at how different my experience was here. I was shown EXACTLY what I asked for Kia of Wallingford was the 3rd dealer I visited. I was quite surprised at how different my experience was here. I was shown EXACTLY what I asked for. I was given the PRICE right up front without any talk about monthly payments or my credit score. Every question was answered quickly and respectfully. I chose a preowned Sportage and wanted it inspected by my mechanic in Milford. It was arranged that a driver would drop the car off the very next day. It could not have been easier! Unfortunately there was a bump in the road. In stepped Mike Crespo, a Product Specialist who did not know me or how unhappy a customer I might be. He handled an awkward situation with poise and professionalism. His competence, integrity and genuine concern was reassuring. "Mike Crespo is a Class Act!" I love my Sportage and it is perfect. If you are looking to buy a Kia then Mike Crespo and Kia of Wallingford are where you want to be!! More

Fast and accurate answers, no pressure, easygoing My wife and I contacted Executive late afternoon on a Wednesday though the website after getting the runaround from another dealer all day. Got an imm My wife and I contacted Executive late afternoon on a Wednesday though the website after getting the runaround from another dealer all day. Got an immediate follow up email and call back, went in, sat with Mike Crespo, had our trades evaluated with a printed cash offer, a printout of the deal for both of the cars we wanted, and left a deposit. Had a slight snag with credit in the morning, but Mike got it handled and we left there Thursday night with 2 cars. Very pleased and will be back for the next one(s). More

Great customer service! I was very impressed and happy with the amount of time Mike Crespo spent explaining the features and details of the Kia Sorrento. He listened to what I was very impressed and happy with the amount of time Mike Crespo spent explaining the features and details of the Kia Sorrento. He listened to what was important to me in a vehicle purchase, and went out of his way to make sure I was buying the right SUV. He even took time to research and download updates to the software system on the pre-owned Sorrento I was buying. I have had negative experiences with 2 other dealerships in the Executive auto group, but Mike and the other employees at the this Kia dealership have completely changed my mind! More

The real deal! I will admit our vehicle search started at another dealership. We were unhappy and on a whim sent our information to Executive and Mike Crespo got ou I will admit our vehicle search started at another dealership. We were unhappy and on a whim sent our information to Executive and Mike Crespo got our email. When we got to the dealership he and Lou got us moving along in no time. The next day (as we were in late the day before) our deals were done. My husband and I both got cars. One a lease and the other a certified pre-owned. We traded in two vehicles and they were very fair with trade-in values. We could NOT be happier. At the first dealership, I would have been settling for a lesser vehicle and the salesperson just stopped helping me. I know some of it was timing but I know I got the perfect car for me and I love it! I am in a certified Sportage and my husband leased a Sorento. They are a pleasure to drive. Mike was awesome and finance was a breeze. Will be staying with the Executive family as long as I am in Connecticut!!! More

Mike and Lou are both customer centric with no hassal Mike knows a lot about EVs, big help, he loves to learn about new features and can answer questions. He was very truthful and made things easy for us. Mike knows a lot about EVs, big help, he loves to learn about new features and can answer questions. He was very truthful and made things easy for us. I generally do not like going to car dealerships for obvious reasons but none of those applied this time. Lou has an easy going personality I appreciated how he respected my preferences with respect to financing and did not push other options. -Dan More

Impressed with the customer service at Executive Kia I have to start by saying that both Mike Crespo and Louis Oosten are exceptional at their jobs. I am truly impressed with their level of profession I have to start by saying that both Mike Crespo and Louis Oosten are exceptional at their jobs. I am truly impressed with their level of professionalism and the level of customer service provided since I walked into your dealership. I am use to buying high end vehicles for myself and I have to compare your dealership to that level of service. I am truly impressed that Executive Kia in Wallingford match it. I was a little put off due to an earlier experience at another Kia dealership in the Hartford area. So my impression of that brand was low to begin with. My daughter was looking for vehicle to replace her recently loss of her last one. She was looking at the Optimas and really wanted one. I search the internet and found several cars one was at Kia in Wallingford. Mike was outstanding and was understanding of our needs and her budget. His presentation from the beginning was on point. He was patient and followed up when he stated he will. His constant communication with my daughter about the process was amazing. He kept her in the loop and when it came time for delivery he didn't drop the ball either, it was flawless. I have bought many cars in my lifetime and this young man makes it to the top 2 salesmen in my book. Made me even consider wanting to buy a Kia in the future. Way to go Mike.... let's not forget Lou Oosten, his peoples skills are extraordinary. He made the paperwork process appealing, it is usually the part I dread the most due to the length of time it takes. He has it down to a science and speedy process. More

Incredible Customer Service This was my first time buying a vehicle Mike Crespo and Louis Oosten made the experience very simple. There Customer service was incredible and very h This was my first time buying a vehicle Mike Crespo and Louis Oosten made the experience very simple. There Customer service was incredible and very helpful. More

Mike Crespo We totally loved working with Mike. Mike is one of a kind. He is so informative, he knows his cars inside and out. He goes above and beyond to make su We totally loved working with Mike. Mike is one of a kind. He is so informative, he knows his cars inside and out. He goes above and beyond to make sure you are happy with your purchase. He is so fair with car pricing and trade ins. Working with Mike is like hanging out with a friend. He is so patient, kind, knowledgeable and will always go that extra mile to make sure he has done everything he can to make buying a car so enjoyable. He is so reliable. Every time I call or anything I ask him, he gets back to me immediately. I can't say enough about Mike. He made our car buying experience amazing. This is the second vehicle we have bought from Executive Kia. They are the best dealership to work with. My husband is very hard to please, Mike made sure everything was perfect on delivery day. He even went over the car himself in 100 degree weather to make sure my husband would be satisfied. He is such a hard worker and so easy to get along with. I highly recommend working with Mike Crespo, he is the only person I would buy a car from going forward. My husband is thrilled with his purchase! Mike made it all happen smoothly. More

John Gogliettino and Chin Chang These 2 guys went above and beyond to make this transition smooth. I couldn't be happier with the end result. Thank you both again. These 2 guys went above and beyond to make this transition smooth. I couldn't be happier with the end result. Thank you both again. More

Highly recommendable ! Jorge was great at helping me find my dream car. He was very informative and friendly which made the process run smooth. I recommend him to anyone who Jorge was great at helping me find my dream car. He was very informative and friendly which made the process run smooth. I recommend him to anyone who’s looking for a car ! More