Executive Kia

First time new car owner I've never dealt with a dealership before. Chin and all the other people involved were so easy to work with. The hardest part was choosing a car . no I've never dealt with a dealership before. Chin and all the other people involved were so easy to work with. The hardest part was choosing a car . no one followed us around but were there to answer any questions ....if you're shopping for a car, put Executive Kia on the top of your list ...Thank you Chin for a great experience. More

Excellent Customer Care Service! Before I write my review about Michael, first off I would like to say that I didn’t purchase a car from his dealership. I did however get exceptional Before I write my review about Michael, first off I would like to say that I didn’t purchase a car from his dealership. I did however get exceptional customer care via email about a car at his dealership that I inquired about! Michael always made me a priority, and gave me valuable information about certain cars and where they’d fit in my budget. He didn’t sugarcoat anything! Other dealerships from other brands gave me the run around and would deceive me about supposedly good deals. This wasn’t the case with Mike he never pressured me into getting a car that wasn’t suitable. He gave me great pointers for when I would go to other dealerships. He had no ulterior motives other than seeing me happy in a car that I liked! The fact that he sort of coached me on the fly for car hunting helped me out immensely! He didn’t have to really help me at all. I was shocked that he gave me all this advising. I was so used to the other dealerships with their generic responses. Bottom line, if you are looking for a Kia there’s none better the Michael Crespo hammering out the deals for you. I’d trust him like a good friend! Remember he tells you facts and doesn’t just tell you what you want to hear! Kia’s got themselves hidden gem working for them I could see him moving up very clearly! More

Miraculous George and everyone was great! Thanks so much! We are truly blessed. Even our little one was happy it's like he knew this was our car! George and everyone was great! Thanks so much! We are truly blessed. Even our little one was happy it's like he knew this was our car! More

Amazing Patient, professional, and honest. Would highly recommend this dealership for anyone who needs help in finding a good quality vehicle. Didnt keep me Patient, professional, and honest. Would highly recommend this dealership for anyone who needs help in finding a good quality vehicle. Didnt keep me waiting around at all. Straight to the point. More

THEY WILL DO THEIR BEST TO MAKE YOU HAPPY Hands down one of the easiest car buying experiences ever. We were looking for a minivan and could not find one we liked or a dealer willing to give a Hands down one of the easiest car buying experiences ever. We were looking for a minivan and could not find one we liked or a dealer willing to give a fair deal in our area. We were looking on line and saw a van that we liked. We call and talked to Chin and he told us it was still available. We drove from Springfield Ma. Over an hour away . Chin greeted us in the parking lot with the van ready for us to look at and test drive ,he then explained the no haggling price policy . They had all the dealers in our immediate area beat. Chin and Lou worked with us ,they were more than willing to go to the Mass registry and get the plates . I wanted a factory remote start not and after market We were given a loner car while they were installing it and when it was done Lou brought the van to our house so didn’t have to go all the way back to Ct. . How many dealers would do something like that after the sale. If your in the market for a new car or new to you Exutive Kia Wallingford Ct. is the place to go ,ask for Chin, Both Chin and Lou went above and beyond to give us excellent customer service ,also upon delivery the black shiny metallic waxed car was presented to us with a giant red bow , It’s worth the drive Chin and Lou will take care of you. Tell them Mike and Paula Wilson from Springfield Ma sent you. More

Dreadful - Complete waste of time My entire shopping experience with KIA was dreadful. A process that takes 45 minutes at other dealerships took 2 1/2 hours. Every step had to be rev My entire shopping experience with KIA was dreadful. A process that takes 45 minutes at other dealerships took 2 1/2 hours. Every step had to be reviewed with Joe, who never even took a minute to greet me. In short, Katie was inexperienced, unprofessional, lacked knowledge of the company’s products, and did not listen to what I wanted. Katie started out great with a friendly smile and within a minute determined what type of vehicle I was looking for, and although I mentioned I was interest in both used and new, she never mentioned or gave me an option of a used vehicle. Later I discovered there’s one on the website that would be great for me. After viewing the ONLY vehicle that she had selected personally for me, which did NOT include all the options I wanted. Every step had to be reviewed with Joe, who never even took a minute to greet me. I asked the price as there was no sticker on the car, this was supposed to be part of what was so wonderful about this dealership was the tag was on the car so there's no negotiation. So at this point I also asked for a list of all the dealer fees. This took forever. After reviewing the estimate carefully the next day, I found several discrepancies, so I followed up with an email. After 2 emails I still couldn’t get an answer, now I'm contacted by Joe Ortiz. His answer to my question was, "we just do it that way". He also had no idea that the car that was offered to me did not have the options I wanted, and that I was interested in a higher end model. By the way does anyone know what a “credit burrow” is? (Note: I know part of this was to determine if I could afford the vehicle, but I told her my monthly payment budget, and it was over double of what was on the estimate). More

Best Dealership in the East Cost!!!! A Dealership that super exceeds its hospitality by providing excellent service with no presure to the costumer whatsoever. Its bases value and service A Dealership that super exceeds its hospitality by providing excellent service with no presure to the costumer whatsoever. Its bases value and services its to accommodate family and individuals alike by providing the best deals and incentives that any dealership can privide. In one word ‘’ family’’. More

Well Done!!! I had the pleasure of working with Mike Crespo, he made the entire process fun and easy. He was very knowledgeable about the Sportage and hooked me up I had the pleasure of working with Mike Crespo, he made the entire process fun and easy. He was very knowledgeable about the Sportage and hooked me up with everything I needed. Thank you Mike for your excellent work!! I’ll definitely recommend any of my friends or family to see Mike Crespo if and when they need a vehicle. Thank you to Joe Ortiz and Lou Oosten for your help as well. More

Satisfied customer Process was easy. Felt no pressure to buy. Very satisfied with Katie and the rest of the staff. Very pleased with experience overall and love my new c Process was easy. Felt no pressure to buy. Very satisfied with Katie and the rest of the staff. Very pleased with experience overall and love my new car. More

excellent dealership i just completed our third car buyiing experience at this same dealer.always treated like royalty,excellent people in every dept. we wanted to take c i just completed our third car buyiing experience at this same dealer.always treated like royalty,excellent people in every dept. we wanted to take car home right away.sales man offered to come pick up the car the next day where my wife worked,to do an extra cleaning and detail,then return it before she got out of work..car was spotless already.they go above and beyond what ive seen at any other dealer,,,as long as they are there,they get all my business, More