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Executive Kia

Wallingford, CT

Overview
Employees
Reviews
Vehicles
4.8
2,644 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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1164 North Colony Rd

Wallingford, CT

06492

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Showing 2,644 reviews

January 17, 2024

Always keep you informed about status of repair. Comfortable waiting area and always clean. Xx More

by Clare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marino
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Jan 18, 2024 -

Executive Kia responded

It's great to hear that we were able to help you out, Clare. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

January 17, 2024

After my husband and I purchased our Kia Telluride, we discovered Executive Kia in Wallingford and now refuse to go anywhere else! We actually moved further away, and still make the trip for our oil chang More

by Jamiezak99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
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Jan 18, 2024 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

January 17, 2024

I always have quick, friendly service at Executive Kia in Wallingford!! They are great at keeping me informed about my vehicle! More

by MICHAELWREN643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Michael, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

January 17, 2024

Service was easy and efficient. Communication was timely and clear. I was pleased with service More

by Msalibennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

January 17, 2024

Little to no communication. Constantly having to call for information. Never updated on vehicle, almost as if they are waiting for you to call instead of being helpful and getti More

by JBENITO14
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Rice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Report | Print
Jan 18, 2024 -

Executive Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Carl Maratta Service Manager

January 17, 2024

Great customer service. On time and work was done as anticipated. Great team at Executive Kia. More

by damienroyct
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Executive Kia responded

Thank you, Damien, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Goglettino General Manager

January 17, 2024

The dealer performed prompt and efficient service at. the promised price, and kept me informed at each step, More

by MPLBELIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

January 17, 2024

Great experience at the executive Kia in Wallingford staff was great very professional and even had a loaner to give me while my car was being repaired More

by Juva1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

January 17, 2024

Rick was phenomenal! He was kind and did his best to make sure i was back in my car ASAP. I truly appreciate all the help i received from your dealership. More

by gabbycarrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business, Gabby, and hope to see you again soon! Carl Maratta Service Manager

January 17, 2024

Staff goes beyond to help customer service to ensure they are happy with their service experience More

by skmod88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barschow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Report | Print
Jan 18, 2024 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

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