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Executive Kia - Service Center

Wallingford, CT

4.7
1,418 Reviews

1,418 Reviews of Executive Kia - Service Center

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October 06, 2025

Kia of Wallingford is excellent. The place is nice and neat, the customer service is excellent! I will recommend this place to friends and family 100%. Over all Excellent More

by KIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2025

I brought my car in shortly after purchase for issues with the transmission. From the moment I dropped my keys off to the moment I picked up my car my service tech Daniel was very informative, kind, and More

by TIFFANY.NUZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Raucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

October 01, 2025

I came in for 2 recalls. I was pleasantly surprised when I picked my KIA up. 1st the gave me a complete breakdown of my cars condition and at no time did they try to sell me More

by Ajax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

September 24, 2025

Great service. Very quick. They even took care of a recall repair. Very good customer service and support More

by MIKESTELLO3412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Raucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

September 22, 2025

Very pleased with my experience at this dealership. Friendly, knowledgeable and efficient. Highly recommend this location. More

by kelly.testa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Raucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

September 19, 2025

The service department is very helpful. Rick kept me informed about the repairs and notified me when completed. More

by SHARIMARSHALL07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

September 19, 2025

I needed work done on a few cars and they were quick and helpful in the process will be taking back car to have breaks done. More

by michaelleemichaud
Recommend Dealer
Yes
Employees Worked With
Liz Kate and Rick
Sep 19, 2025 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

September 17, 2025

Quick and efficient, I didn’t have to wait all day and I appreciate that! More

by MARCIACOOPER238
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

September 15, 2025

The people are very pleasant , informative and knowledgeable. They keep you up to date on everything they are doing. More

by svillano55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

September 15, 2025

Good service but expensive. Free oilchangrs would help.That is all I have to say ay this time. More

by CHRIS.CROCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Executive Kia responded

Chris, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia. We look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

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