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1,397 Reviews of Executive Kia - Service Center
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August 22, 2025
I am very disappointed with the service appointment I had at Executive Kia on June 12th I brought my car in for service only needing an oil change but was told after the oil change that I needed a marker bu at Executive Kia on June 12th I brought my car in for service only needing an oil change but was told after the oil change that I needed a marker bulb. I was told that the bulb plus installation would cost me $40 After waiting a half hour I was told that there was no bulb and that it was a led assembly that needed to be replaced and now they called it a marker brake light assembly with a cost of $650. Still not understanding how the brake light was involved I asked the service advisor Daniel to show me which light was affected, he pointed to the light on the side assembly. Not understanding how a car that only need an oil change went from a 40-dollar light bulb to a$650 bill to replace the whole assembly, when all I needed was an oil change I declined the repair. Getting in the car to drive away up comes this warning light and picture telling me that my rear signal light needed attention. This warning light was not on when I brought the car in for the oil change but now it was. When I got the car home I checked to see why the signal light was not working and found the plug leading to the assembly had been unplugged Pluging in the cable and every thing is now working. More
by chuck_m
Employees Worked With
August 22, 2025
Everyone in the service dept was helpful, knowledgeable and honest. Loved the diagnostic video updates as well! Very helpful and honest. Loved the diagnostic video updates as well! Very helpful More
by Maddie V
Verified CustomerAugust 14, 2025
Price on tires was excellent. I waited after making an appointment. They were on time and were quickly finished. A-1! I waited after making an appointment. They were on time and were quickly finished. A-1! More
by FIRSTNAME
August 13, 2025
The service department was excellent. They had done the service in a very efficient time and manner. The service representative even took the time to look at my connection with my WiFi t They had done the service in a very efficient time and manner. The service representative even took the time to look at my connection with my WiFi that I was having a problem with. Thank you More
by HONEYDE2
August 12, 2025
The people in the Service department at Executive Kia are always a pleasure to with work! always a pleasure to with work! More
by NOEMAIL23
Employees Worked With
August 04, 2025
I had a couple of recalls on my Kia. I bought my car there and everything went so smooth. They finished it up in no time. There were 2 parts that they needed to order and they called me I bought my car there and everything went so smooth. They finished it up in no time. There were 2 parts that they needed to order and they called me not even a week later about how the parts were in and made an appointment to bring my vehicle back to finish the last 2. Great Job guys. More
by Tneps09
Employees Worked With
July 22, 2025
Same as I just stated. Clean customer friendly. Television and wifi. Coffee station is always stocked. Water always available Clean customer friendly. Television and wifi. Coffee station is always stocked. Water always available More
by FRANMANS
July 17, 2025
Executive Kia service department always delivers a top notch customer service experience. Repeat customer/ family notch customer service experience. Repeat customer/ family More
by Kltn076
Employees Worked With
July 17, 2025
Staff is kind and thoroughly explained necessary services and charges. Would have appreciated a prior notification (text) that my car was due for its 60k checkup as I've had my car serviced at EK before. Onl and charges. Would have appreciated a prior notification (text) that my car was due for its 60k checkup as I've had my car serviced at EK before. Only concerns are driver side wiper leaving a streak and a tire feels a bit unbalanced. More
by lynnm.gamerdinger
July 16, 2025
Always on time, always does a fine job and very nice to work with, a real pleasure work with, a real pleasure More
by Susan
Employees Worked With
