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Executive Kia - Service Center

Wallingford, CT

4.7
1,376 Reviews
Call Service Center (203) 949-7480

1,376 Reviews of Executive Kia - Service Center

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September 30, 2021

Always finds something wrong with your car I purchase all 4 Tires from there and one was damaged the price was Ridiculous More

by REYNOLDSAMANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Oct 14, 2021 -

Executive Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Tucker Sampiere Service Manager

September 30, 2021

Very helpful. Nice staff and my car was done in a prompt manner. They truly look out for their customers More

by makayla.dawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you, Makayla, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tucker Sampiere Service Manager

September 30, 2021

Wry helpful with a variety of questions. Went out of Wry helpful with a variety of questions. Went out of their way to offer assistance. More

by kurtkunst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Executive Kia team. Drive safely, and we hope to see you back!

September 30, 2021

Very good service. Timely manner. Clean place to stay. Had beverages. Car was clean. Thank you More

by emkrishnamurthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

Nothing makes us smile like a kind review! It's great to hear that we checked all the boxes at your recent service visit and the Executive Kia team looks forward to providing you with excellent care again next time you stop by!

September 30, 2021

Their service department is outstanding and very thorough each time the car is in for service More

by MSCATHYCMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Tucker Sampiere Service Manager

September 30, 2021

Great service from sales to service. They make you feel like you are a member of their family More

by AIKEN1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Tucker Sampiere
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Tucker Sampiere Service Manager

September 30, 2021

Service Department is always quick and courteous! The staff is by far the best to do business with!! More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Report | Print
Oct 01, 2021 -

Executive Kia responded

Quality customer service is always our number one priority, and we're happy to hear that our service department has met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Tucker Sampiere Service Manager

September 30, 2021

Service was great and fast and my car was returned sanitized and ready to go More

by GIL_D65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for taking the time to leave us a five-star eview. Tucker Sampiere Service Manager

September 30, 2021

The service was quick and easy. Staff was very friendly! Would definitely recommend Executive Kia More

by Smithkia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you for the kind review and recommendation - the whole Executive Kia team appreciates it! We look forward to the opportunity to serve you again down the road!

August 23, 2021

Wonderful Service! Great Communication skills! Just an awesome employee. Keep up the good work you’re doing! More

by RayC.Deacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Siomary Mercado
Report | Print
Aug 23, 2021 -

Executive Kia responded

Thank you for the amazing review, Ray - we're glad to hear we're doing a terrific job! Safe travels, and we hope to see you back at Executive Kia again next time you need us!

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