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Executive Kia - Service Center

Wallingford, CT

4.7
1,353 Reviews

1,353 Reviews of Executive Kia - Service Center

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September 07, 2023

Exceptional customer service. We've dealt with Executive Kia for many years, and always a positive experience. Adam is friendly, fun, and a first rate "ambassador" for the company More

by LCFRELANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Sep 08, 2023 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. We will pass along your kind words to Adam! Carl Maratta Service Manager

September 07, 2023

I had excellent service here. Communication was awesome and I appreciated all of the updates. More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Executive Kia responded

Ash, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

September 07, 2023

They are very pleasant. They were also able to fix my navigation system and radio. More

by elisa_rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Executive Kia responded

Elisa, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

September 07, 2023

Kia is a great place to take your vehicle for service. The service department workers are amazing and very helpful. More

by Bleary89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

September 04, 2023

The dealership/service dept is head shoulders above the rest! My visit was short and I was taken of professionally. More

by robert.a.lewis66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barschow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarina Pompei, Adam Marino
Sep 04, 2023 -

Executive Kia responded

Robert, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

September 03, 2023

Adam was great to work with, upfront and honest. My only issue was he sometimes was slow to get back to us. More

by DAPACATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge D Dominguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Sep 04, 2023 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. Adam and our team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

August 31, 2023

Cozy little showroom, nice waiting room. Gave me a car wash voucher rather than getting it washed. I didn't realize it was only good for the one down the street until I got home. A little to More

by mayathemom
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

August 31, 2023

Never a problem when I come for service. Always friendly. Never feel pressured. Told what I'll need in a few months. More

by KCATHERINE1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

August 31, 2023

The sales people at Executive Kia of Wallingford are great. They listen to the customer’s complaints and do a good job of explaining what service needs to be done or what was done. More

by Priscilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Sep 01, 2023 -

Executive Kia responded

Thank you, Priscilla, for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

August 31, 2023

Very accommodating and very professional. They did a great job and delivered on each action they proposed More

by Dr. John Balk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Sep 01, 2023 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

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