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Executive Kia - Service Center

Wallingford, CT

4.7
1,353 Reviews

1,353 Reviews of Executive Kia - Service Center

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May 31, 2023

I was taken care if immediately. Had np problem making an appointment service was goodbutvery long. Thank you. More

by CYNCON192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

May 30, 2023

By far the best Kia I have delt with. They answered my questions and showed a willingness to actually want to help. Went the Blasius prior for service and that was a mistake. I should hav More

by David.szast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marino
May 31, 2023 -

Executive Kia responded

Thank you for taking the time to share your feedback with us, David. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

May 29, 2023

Very positive experience getting my first oil change on my new vehicle.. would definitely recommend. More

by dtompkins1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

May 29, 2023

There is a different Kia dealership much closer to my home. When i was looking for a "service home" for my Kia, i checked the way both dealerships responded to their customers who had a problem. Executiv More

by MJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

May 29, 2023

Awesome and quick service, not to mention the wonderful staff. They always make good on their promises and I would highly recommend! More

by Stevekurp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, Steve, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

May 27, 2023

I had an awesome experience. The entire staff especially Rick were all super helpful and attentive ! More

by Akrivca28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barschow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rick met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

May 27, 2023

I come to executive to always have my Kia serviced. The service staff is exceptional. Rick has been a gem to work with. More

by Akrivca28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Executive Kia responded

Thank you so much for your kind words for Rick, and for taking the time to leave us this wonderful feedback! We look forward to working with you again! Carl Maratta Service Manager

May 26, 2023

Adam was nice and seemed eager to check all the boxes on his list of responsibility.. I think he’s a bit of a loud talker but that could just be his personality… I asked him where the restroom was & he pers More

by Amanda Murillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marino
May 28, 2023 -

Executive Kia responded

Thank you, Amanda. We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Executive Kia. Carl Maratta Service Manager

May 26, 2023

Clean, communicate well. They have a decent waiting area with phone chargers. Got the work done in a timely manner More

by Jfeldy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marino
May 28, 2023 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

May 26, 2023

communication to the customer was excellent, fast service, friendly, and followed our instructions to the letter and asked for approval for anything above the required amount set and told us the esti More

by brandonsosa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
May 26, 2023 -

brandonsosa1 responded

Thanks for the excellent service and response to any of are questions

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