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Executive Kia - Service Center

Wallingford, CT

4.7
1,353 Reviews
Call Service Center (203) 949-7480

1,353 Reviews of Executive Kia - Service Center

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May 03, 2023

I think my service was rushed I got an oil changed and the set up was not done after a month the car was telling me I needed another oil changed and the sticker on the car says I need my next oil change i More

by FLORPALLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric is great
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May 06, 2023 -

Executive Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Carl Maratta Service Manager

May 02, 2023

All ways great service. Been going for over ten years.looling to get a new one when my lease is up.. More

by LUVMYGUMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

May 02, 2023

Welcoming and everyone greeted me. I love to the details when dealing with the customers More

by KOCHICAGO89
Recommend Dealer
Yes
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May 02, 2023 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

April 28, 2023

Always have a great experience with the service department. They explain what you need and give you an estimate. Would highly recommend Executive KIA for your service needs. More

by tonym52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Executive Kia responded

Thank you for taking the time to share your feedback with us, Tony. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

April 28, 2023

Service was excellent, dealer knows his product inside and out, this is my third kia with the salesperson More

by LANCOME5!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. John Goglettino General Manager

April 26, 2023

Very helpful and funny they don’t make you do repairs you don’t want to do More

by JENBIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ying "Chin" Chang
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Apr 26, 2023 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

April 24, 2023

I was there for 5 hours and 45 minutes waiting for my car . They provide really good coffee and text updates . More

by JONNA54321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Executive Kia responded

Thank you for choosing Executive Kia. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

April 20, 2023

Attentive, responsive, fixed the problem! Rick went out of his way to make right on an oversight. Much appreciated! Friendly staff! More

by DH0RVATH67
Recommend Dealer
Yes
Employees Worked With
Rick
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Apr 20, 2023 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

April 18, 2023

The staff was super friendly and my car was looked at quickly and my issue was resolved More

by MCENM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang
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Apr 18, 2023 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

April 14, 2023

Great guys awesome customer service will definitely come back to you guys. Everything was done on time professionally. More

by Sergioscars7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2023 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

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