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Executive Kia - Service Center

Wallingford, CT

4.7
1,368 Reviews
Call Service Center (203) 949-7480

1,368 Reviews of Executive Kia - Service Center

Sort by
August 19, 2022

Great customer service. Fixed issue with my car promptly. Very happy with over all service. More

by LAURABETH0007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush, Jovan Teague
Report | Print
Aug 21, 2022 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

August 19, 2022

I bring my car to Executive regularly and they are always very accommodating to my needs and concerns. They have excellent communication and I feel valued as a customer. More

by kim.hoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Aug 21, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kim, and look forward to your next visit. Carl Maratta Service Manager

August 18, 2022

Very helpful when I was looking for a new vehicle and when I called for oil change More

by LYONSDAWN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Brian Roush, Jovan Teague, Russ Kastner
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Aug 21, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

August 17, 2022

Always courteous, on time and thorough. They are professional and work with you individually for all your needs. More

by CATHYTHARIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Report | Print
Aug 18, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us, Cathy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

August 17, 2022

Friendly, professional, business with a smile, always try to do their best to accommodate you, not pushy More

by TRAUBMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Aug 18, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

August 16, 2022

The best people, u highly recommend executive kia to all my friends and family. I have been going there for 9 yrs. And I wouldn't go anywhere else. Anna More

by ANNAKLECHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Report | Print
Aug 17, 2022 -

Executive Kia responded

Anna, thank you for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

August 16, 2022

The service department was friendly and helpful in explaining the service I required. Communication was excellent as well. More

by CAROL8615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush, Russ Kastner
Report | Print
Aug 17, 2022 -

Executive Kia responded

Thank you for your business and this review, Carol. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

August 16, 2022

The service department is very responsive and customer service based. Left the shop with everything completed to my satisfaction. More

by BILL.MCG0VERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Aug 17, 2022 -

Executive Kia responded

Thank you for your very kind review, Bill. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

August 16, 2022

They got to my car first thing in am. Kept me informed on progress. Friendly and answered all my questions More

by kelleen_4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Aug 17, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

August 16, 2022

Professional, courteous and prompt service in the Service Department even in emergency situations. My vehicle was brought in ahead of scheduled appointment (Thursday pm instead of Saturday am) due to mechan More

by BLACKMON2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Aug 17, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback. We appreciate your business and our team looks forward to serving you again soon! Carl Maratta Service Manager

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