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Executive Kia - Service Center

Wallingford, CT

4.7
1,372 Reviews

1,372 Reviews of Executive Kia - Service Center

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August 24, 2022

This service department has excellent customer services and top shelf technicians. Any time I’ve had an issue they are right on it. More

by jpg6219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Aug 25, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

August 22, 2022

Good work performed on my car. Staff very informative and clean location. I would recommend them. More

by PENCZYNZYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Aug 22, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

August 22, 2022

Extremely friendly and courteous staff I’ve had Brian who has been incredibly friendly kind helpful and given me excellent customer service!!!! More

by JAURORA1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Aug 23, 2022 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Brian to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. We're always happy to help. Carl Maratta Service Manager

August 21, 2022

Immediate concern and attention was given from initial time of contact and throughout my crisis. Knowledge about our issue was present in communicating our dilemma. This gave Immediate positive impact on More

by KINGTEASDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Aug 21, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

August 19, 2022

Great customer service. Fixed issue with my car promptly. Very happy with over all service. More

by LAURABETH0007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush, Jovan Teague
Aug 21, 2022 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

August 19, 2022

I bring my car to Executive regularly and they are always very accommodating to my needs and concerns. They have excellent communication and I feel valued as a customer. More

by kim.hoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Aug 21, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kim, and look forward to your next visit. Carl Maratta Service Manager

August 18, 2022

Very helpful when I was looking for a new vehicle and when I called for oil change More

by LYONSDAWN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Brian Roush, Jovan Teague, Russ Kastner
Aug 21, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

August 17, 2022

Always courteous, on time and thorough. They are professional and work with you individually for all your needs. More

by CATHYTHARIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Aug 18, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us, Cathy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

August 17, 2022

Friendly, professional, business with a smile, always try to do their best to accommodate you, not pushy More

by TRAUBMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Aug 18, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

August 16, 2022

The service department was friendly and helpful in explaining the service I required. Communication was excellent as well. More

by CAROL8615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush, Russ Kastner
Aug 17, 2022 -

Executive Kia responded

Thank you for your business and this review, Carol. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

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