Executive Nissan - Service Center

Service advisor was friendly. Coffee and snacks are a nice touch. Waiting area is comfortable. Please thoroughly dry the car when you do the car wash. It’s unprofessional to ret Coffee and snacks are a nice touch. Waiting area is comfortable. Please thoroughly dry the car when you do the car wash. It’s unprofessional to return a wet car to customers. More

He was very and friendly and i think you guys doing a good job , i will recommend any one good job , i will recommend any one More

Nice service and less time for waiting in there than other places and very good treat other places and very good treat More

Service dept especially Alberto and Jason are very customer friendly, thorough and knowledgeable. They explain everything needed prior to service customer friendly, thorough and knowledgeable. They explain everything needed prior to service More

Conveniently located offers full service, professional attitude, reliable service communicates thoroughly helps understand any issues with the vehicle, clean, safe environment attitude, reliable service communicates thoroughly helps understand any issues with the vehicle, clean, safe environment More

Was quoted almost $100 to install a $7 part found easily on Amazon. Was quoted over $500 over what a mechanic that was highly rated on Facebook charged me to fix an issue. I have bought 5 cars from this dea on Amazon. Was quoted over $500 over what a mechanic that was highly rated on Facebook charged me to fix an issue. I have bought 5 cars from this dealership and am seriously considering not coming back after feeling price gauged. Very disappointed. More

Very good communication about what needed to be done. Nice video of what needs to be done. Returned when they promised. Nice video of what needs to be done. Returned when they promised. More

Someone hit my car door and ran so the passenger door wouldn’t open. Dropped off night before so it could be worked on first thing like they said, mentioned that it was likely the inside of the door mech wouldn’t open. Dropped off night before so it could be worked on first thing like they said, mentioned that it was likely the inside of the door mechanism. I got a call at 3pm stating they finally opened the door but couldn’t figure out what the issue was & that I could either bring it to another shop or I could pay more money for more DX - when I got there to pick my car up I was told that they think it was the inner door mechanism because they reached out to Nissan Consumer as they couldn’t figure out what the issue was. They told me that I could bring it back and that they would continue to try and figure out what the issue was, but that it would be an additional fee because now they were at a different level of diagnosing. They said this was the second level of diagnosing - I had never heard about levels of diagnostics before nor had others I asked - I ended up bringing it to a body mechanic shop, who figured out what the issue was in the same amount of time and had it fixed within 24 hours for $200 more than what Nissan charged me to tell me they had no clue / no answer. This happened last time I brought it to them for an issue/ oil change. I had an appointment, my car wasn’t taken until 90 minutes later, then told me they didn’t think they had time to look at the other issue because I would be there even longer & they were behind ( at that point I had been there for 2 1/2 hours so I just did the oil change & left). More

Great no troubles fixed everything gave me a loaner at no cost great dealership will buy all my cars in the future from executive jeep cost great dealership will buy all my cars in the future from executive jeep More