Executive Volkswagen

Yesterday I leased a new 2012 Jetta TDI w/Nav from Montesi VW. This is the 5th VW I've leased or purchased from them since 2002. (Two Passats, two Jettas, and one Rabbit.) The reason this dealer Montesi VW. This is the 5th VW I've leased or purchased from them since 2002. (Two Passats, two Jettas, and one Rabbit.) The reason this dealer gets my business is because the dealership staff (and owner) treats you like a valued customer. There are no games, tricks, or shenanigans during the sales process. And the service team, (Brian, John, Greg, and the others) is just as friendly to you. I've been buying cars for a long time and have been subjected to every trick in the book. I can attest that Montesi VW conducts the sales process in a totally professional, honest, and fair method. It is a stress-free experience. To use a simple phrase, I would say: "It's a pleasure to do business with them." Ralph Lafragola is a wonderful salesman who is supported by Ken Raby, Business Manager and Dan Lynch, New Car Sales Manager. Ralph sold me 3 of the 5 VWs I've purchased from Montesi VW and he has always been friendly and cooperative. Ken has handled the financing of most of my purchases and he is efficient, organized and friendly as well. (Read some of the ratings of other dealerships and look for the horror stories people tell of the games played by the finance guys. That doesn't happen at Montesi.) Dan is a new associate. I met him yesterday and he was helpful and instrumental in ensuring that I got the car I wanted at a fair and competitive price. And behind the scenes, there are individuals like Marie Warner who make sure everything is administered properly. Lastly I must tell you that the Montesi family is ultimately responsible for the compliments earned by their associates. They set the tone to how the store operates. Gary and Enzo are active and on-site and they make you feel appreciated. Montesi VW offers fair prices, honest business practices, friendly staffmembers, appreciative owners, and a good inventory of great products from which to choose a vehicle. What more could a car-shopper want? More

I knew I was getting a fair price on my used car when I looked at edmunds.com and searched for comparable vehicles in the area. Price was the most important factor for me and Tom, my salesperson, helped me looked at edmunds.com and searched for comparable vehicles in the area. Price was the most important factor for me and Tom, my salesperson, helped me stay in my price range. Tom has a great personality to boot. Overall, a great car buying experience. More

I had to make a quick decision on leasing a car because my van had 173,000 plus miles on it and would not pass emmissions so I could not register it. I went to Langan VW in Meriden CT on Monday night to t my van had 173,000 plus miles on it and would not pass emmissions so I could not register it. I went to Langan VW in Meriden CT on Monday night to test drive a car, however they did not have the Jetta on the lot. I did price out a deal with them on an SE, but wanted to check anothe VW dealership to make sure that I was getting the best deal. On Tuesday I went to Montesi VW in North Haven, CT and met with Tom Burns who I had talked to earlier in the day on the phone. He was very professional and was willing to help me out to meet my needs. I was able to test drive the vehicle that day and liked the car. They were able to beat the deal that I had at Langan and actually upgraded my car to include the convenience package. The car that I was looking for was not on the lot, however, they located one with the particular options I was looking for and had it there within a day. Overall, a great experience. One of my best experiences at a car dealership EVER. Thanks Montesi and Tom More

Working with Bob Bernier and Montesi VW was easy, with no pressure. By far the most friendly dealership I have dealt with. The ice cold bottled water was a nice touch on a hot day. My new Jetta diesel is a pressure. By far the most friendly dealership I have dealt with. The ice cold bottled water was a nice touch on a hot day. My new Jetta diesel is a great car, priced attractively. More

Bob always takes good care of me. I have been buying cars from him for 13 years. He is an asset to any dealership that has him. from him for 13 years. He is an asset to any dealership that has him. More

Very reasonable, fair, didn't feel pushed. The salesperson held the car for me for me for a few days when I wasn't able to purchase it right away due to a family emergency. He was also so kind to salesperson held the car for me for me for a few days when I wasn't able to purchase it right away due to a family emergency. He was also so kind to transfer and install my Grandson's carseat from my old car to the new one. Very nice! This is my second Jetta purchase from Montessi and I have always been more than pleased with both the sales and service department. FYI... My first Jetta is still in great shape. I have given it to my daughter. They're really great cars and and Montessi is a wonderful dealership to work with. More

After this last hurricane, Irene, the Jetta that I had just bought no longer had a rear windshield. John let me take my car to Montessi so they could store it for me until the glass arrived. Then John sta just bought no longer had a rear windshield. John let me take my car to Montessi so they could store it for me until the glass arrived. Then John stated he would arrange for the glass company to go there to Montessi to install the glass. All of this at no charge to me. I was so relieved to know my car would not be sitting in my drive way without a rear windshield. John also went through the car with me and told me what they could do to help remove any of the extra glass that I was not able to vacuum up. He pointed out areas in which the glass had gotten down into the speakers, among other places. John told me what his team would be able to to get the rest of the glass out, which entailed quite a bit, and would only charge me $150 to pull half of the back interior of my car apart and then put it back together after the glass was gone. More

I purchased a used vehicle from Montesi about a year ago. Through no fault of the dealership or its employees, problems developed with the steering components on my car. On multiple occasions I brought my ca Through no fault of the dealership or its employees, problems developed with the steering components on my car. On multiple occasions I brought my car in for service and dealt with John Kozak. He understood my frustration and always took the time to inspect my vehicle on-the-spot and give me a brief explanation of any problems. Moreover, John was prompt in returning my phone calls and answered any and all questions I had. Ultimately, John and his fellow auto body staff were able to fix the steering problem and my car runs beautifully. Thanks to John and staff, the anxiety and frustration that normally accompanies automobile problems was nonexistent. I am genuinely satisfied with my service thus-far at Montesi and I feel comfortable that John and staff will be there should any unforeseen problems arise in the future. More

John Kozak, Service Consultant, was a God sent to me and my problems with theft issues of my tires on Memorial Day weekend. He worked tirelessly with the tow company and my insurance company to be sure I g my problems with theft issues of my tires on Memorial Day weekend. He worked tirelessly with the tow company and my insurance company to be sure I got the best service as posible. He was pleasant, calming, and a real comfort to me. He followed up completely and faithfully. Because of his service I feel comfident, with Montesi. He deserves employee of the year in my opinion! Joan P. Harvey-Fields, Hamden, Ct. 06514 More

My family has worked with Montessi for years, as well as Jeff Griffin and we couldn't be happier with the decisions we make with this company. Jeff is a fantastic salesman and knows exactly how to make you Jeff Griffin and we couldn't be happier with the decisions we make with this company. Jeff is a fantastic salesman and knows exactly how to make you feel wanted and comfortable when buying a car. He goes above and beyond. He is great. I highly recommend Montessi VW. More