Executive Volkswagen

I have been going to Montesi VW for the last 10 years, I bought my Eura Van camper and have had it service for that length of time and would not go to any body else. I'm treated just like family and had nev bought my Eura Van camper and have had it service for that length of time and would not go to any body else. I'm treated just like family and had never to go back for anything that they have fixed. My next vehicle will a VW and will buy it from them again. More

Montessi Service is efficient,honest and extremely friendly-I am always confident that I can rely on the service department to give me the truth about what needs to be done-They also go the extra mile friendly-I am always confident that I can rely on the service department to give me the truth about what needs to be done-They also go the extra mile! And finally they always laugh at my stupid jokes!! More

I bought my car 6 months ago and took the car in for its 10K check up (no charge). They were efficient and polite and got the job done in less than an hour. I have also been to service two previous time ( 10K check up (no charge). They were efficient and polite and got the job done in less than an hour. I have also been to service two previous time (2 separate flat tires if you can believe it!) and they were very accomodating. I love my VW and I'm happy I decided to buy it at Montesi VW after having shopped around. More

Very good dealership. We delt with Brian, and he was the most unpushy salesperson ever.Very nice also. We had a little incident with our Tiguan though, the fan motor broke. But, when we brought it in to ser most unpushy salesperson ever.Very nice also. We had a little incident with our Tiguan though, the fan motor broke. But, when we brought it in to service it, we were very happy with the results with the service people, and love our Tiguan. Montesi Volkswagen is a extremly good dealership, and we really recommend them. More

I purchaced this used car from Montesi and had a check engine light come on . I didn't expect a problem so soon after delivery.When I called the service department I spoke with Greg and his demeaner was c engine light come on . I didn't expect a problem so soon after delivery.When I called the service department I spoke with Greg and his demeaner was calm and reassusing.When we arrived at Montesi Stacey and Brian were waiting at the service counter,greeted me with open arms.The car was in the workshop quickly .Theyb assured me that the car would be fixed and I would be on my way soon.The repair took about an hour and a half-they even washed the car WOW...Great Service..Thanks happyvw More

I've read some of the other reviews here and having been in a service business, let's face it, you can't please all of the people all of the time. My guess is that it's the people who have problems (and of in a service business, let's face it, you can't please all of the people all of the time. My guess is that it's the people who have problems (and often expect more from a dealer than they are due) who seek out sites like this to complain and get their revenge. Perhaps justified, perhaps not. It's hard for dealers nowadays with people walking in armed with so much information available on the web, and ready to go to war. But, Montesi isn't the place for that. It's not necessary. I've bought numerous cars from Montesi. I've also bought a couple of cars from other dealers. There IS a difference in how you are treated. I never leave their place feeling as though I was taken to the cleaners (I've shopped. And I've been taken to the cleaners. I know.) Jeff is the consummate pro, even though I've dealt with a few other salespeople before. Each one KNOWS VOLKSWAGENS. These guys weren't selling copiers last year. It's a testament to Montesi that many of their employees are the same faces I saw when I bought my '94 Golf there. They live and breathe Volkswagens. (Probably more than you need to know) Service has always been done on time and for a reasonable price (they never do more than you ask them to do). I love VWs and out of the over 12 that I've owned or leased over the years, I only had trouble with my '04 Toaureg, but it wasn't Montesi's fault, and they went to bat for me with VW to make good (free tires) on what wasn't a great car right out of the factory (I now drive an '07 and love it) The waiting room could use a freshening, though, but usually that's not an issue because of their shuttle or with some more extensive warranty work they've given me a boaner. Gary is on site. Not on the golf course. When the owner returns phone calls and deals directly with problems, that's a good thing. All in all, two thumbs up for Montesi. More

I have bought 3 cars from Montesi and have using their service dept. for 12 years. I have had nothing but a wonderful experience. I have refered friends to Montesi who have also purchased cars from them service dept. for 12 years. I have had nothing but a wonderful experience. I have refered friends to Montesi who have also purchased cars from them with good experiences. I will continue give Montesi my VW business. More

I've been a Montesi customer for 20 years and 6 cars throughout the family. Very attentive staff in the service department as well as sales. My saleman has always been very informative and knowledgable. throughout the family. Very attentive staff in the service department as well as sales. My saleman has always been very informative and knowledgable. Dealership is well maintained. It's nice to have the WiFi in the customer lounge while I wait for my car. When I've left my car for the day, at pickup, someone brought it around front for me. Free car wash is a very nice touch. More

have had headgasket, pistons, many oil problems, steering column, tire rod, transmission etc. drove for 3 months w out headlights. not willing to compromise an extended warranty at no cost considering the pr column, tire rod, transmission etc. drove for 3 months w out headlights. not willing to compromise an extended warranty at no cost considering the problems. have had car for only year and a half. still cannot figure out what's wrong with my car and they now tell me the problem is "normal". bad customer service and business decisions made by owner. cannot be trusted. More