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Executive Volkswagen - Service Center

North Haven, CT

4.9
459 Reviews
Call Service Center (203) 281-0481

459 Reviews of Executive Volkswagen - Service Center

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August 26, 2024

Executive has a trustworthy, attentive and friendly service department. With an appointment, intake is prompt and service has always been performed within a reasonable amount of time. More

by Ahmilford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Leninger, Anthony Woods
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Aug 26, 2024 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 26, 2024

Dealership handled my oil change quickly and efficiently, and were clear and quick with communication. More

by coopersett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

August 22, 2024

Very good dealership and everyone was super helpful. The communication was good with me being out of town More

by benjohnyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Aug 22, 2024 -

Executive Volkswagen responded

Hi, Ben! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out. Thank you for choosing Executive Volkswagen!

August 17, 2024

The North Haven VW Dealership was very helpful and friendly and made my drop off and pick up easy. More

by ELIZABETH.FURMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Aug 18, 2024 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, Elizabeth, and we hope to see you again!

August 16, 2024

Problem was not solved after 2 visits and paying for it. So, it needs to get fixed next time. More

by Jetta Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

Executive Volkswagen responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 15, 2024

Thus us n excellent dealership. Both service advisors and manager are excellent. Especially Marlena Anzalone More

by gdadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that Marleana had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

August 15, 2024

I had a great experience with them. Great customer service and friendly staff. Skip was great! More

by andreasumpter930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Executive Volkswagen responded

Andrea, Thank you for your business and this review. We're happy to hear Skip and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 15, 2024

They have a very responsive service team. They are always a big help whenever I need them. More

by SKATZ7870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tyler and our team, and we look forward to working with you again.

August 15, 2024

They know everything I need to maintain my car in perfect condition at an affordable price and they will advised when all repairs need to be done. More

by PALOLI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
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Aug 15, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 13, 2024

Fantastic experience everytime I visit Executive! Always great service and such wonderful people to help you with anything you need! More

by CDECHELLO92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Aug 13, 2024 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

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