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Executive Volkswagen - Service Center

North Haven, CT

4.9
325 Reviews
Call Service Center (203) 281-0481

325 Reviews of Executive Volkswagen - Service Center

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April 22, 2024

Marlena was very knowedgeable and effiicient she was. also we had the car detail and turn out beautiful. More

by HOMERRICHYKT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad Marlena could help, and we hope to see you again!

Helpful
April 21, 2024

I dropped car off at scheduled time and picked it up at the time scheduled time. More

by LCOTTIERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
April 20, 2024

Skip Scanlon was professional, knowledgeable, efficient, and helpful. He kept me informed throughout the process More

by jmicale1456
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

Helpful
April 18, 2024

Very helpful and easy service. The waiting area is lovely and the shuttle is an excellent touch! More

by chelsear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
April 17, 2024

Service was kind, efficient, and knowledgeable. They let me know exactly what the problem was and fixed it quickly. More

by DIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, Diana, we look forward to having you as a valued customer for many years to come!

Helpful
April 17, 2024

Great service with a knowledgeable, professional and helpful staff. Recommendation for additional service needs is appreciated. More

by evonnen1@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. Tyler and our team appreciate your business and hope to see you again soon!

Helpful
April 16, 2024

The service was excellent and efficient. The staff was courteous and knowledgeable. I will return if service is needed. More

by Rcz28514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Executive Volkswagen responded

Thank you so much for your five-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
April 15, 2024

Skip, Tyler and the whole Service Dept. are Fantastic. Always polite & professional, receptive to the customers needs! More

by BGERSHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

Helpful
April 13, 2024

Executive Volkswagen provides excellent and efficient service. The staff is both courteous and attentive. Top notch! More

by joseph.obrien
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Executive Volkswagen responded

Thank you, Joseph, for the kind words for our service department! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can further assist you.

Helpful
April 12, 2024

I came to Executive VW because of a bad transmission. They had me in quickly and gave me a loaner for the days my car would be worked on. Friendly employees and quick turnaround. Returning here for any a More

by ugolik.anastasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Anastasia, and it's great to hear about your excellent experience here at Executive Volkswagen.

Helpful
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