Expressway Dodge Chrysler Jeep Ram

I test drove one dodge charger and have been bothered to the point where I feel harassed by 6+ calls from the salesman. I will NEVER buy a car from this dealership. This is exactly what turns me away from p the point where I feel harassed by 6+ calls from the salesman. I will NEVER buy a car from this dealership. This is exactly what turns me away from purchasing a car. I received numerous calls while at work unable to pick up my phone and the salesman still continues to call. I realize they have a quota to make but harassing someone is not going to make them want to purchase from you. If I could give them a zero I would. More

They sell previously wrecked vehicles without notice. When I asked for vehicle history, I was told this was a one time leased vehicle (only owner) and the history was "unremarkable". When I went to trade When I asked for vehicle history, I was told this was a one time leased vehicle (only owner) and the history was "unremarkable". When I went to trade this vehicle in for one with more room at a different dealership, they showed me the vehicle history and my trade-in was less than half of what I still owed on the vehicle. This guy was nice but embodies the true meaning of a "used car salesman". Sleezy!!! More

2009 Dodge Caravan: fuel pump failed at 58,000 mi. Had vehicle towed to dealership. Oump was not available, but they had it the next morning. 2 hrs. later job completed and presented with the bill: nearl vehicle towed to dealership. Oump was not available, but they had it the next morning. 2 hrs. later job completed and presented with the bill: nearly $800. I stated that it seemed a bit high and was told that the pump was $479, tha balance labor. (no warranty due to over 36,000mi.) Service writer said nothing they could do, "they just fail sometimes". If this is typical of Dodge quality, "5-Star Service" and service dept. attitude, it makes a very strong case for avoiding Dodge and this dealership. More

I love my car, it is a 2009 Ford product, I received a good price, salesman was very nice, but they make promises they do not keep and they don't care. I was told I have a bumper to bumper warranty on ev good price, salesman was very nice, but they make promises they do not keep and they don't care. I was told I have a bumper to bumper warranty on everything in the vehicle as it did need to have a few little things fixed on it. Todd Steckler even tried to sell us an exteneded warranty to cover the DVD player in particular. Come to find out the DVD player is not factory installed, so now that there is an issue with it, Expressway Dodge does not want to take care it as it is not covered under the bumper to bumper warranty now and theres nothing they can do, or rather will do. It is not our fault that they do not know their products or take the time to know whats in them. They will take your money, but your on your own after that. The last thing they want to do is take care of their customers. It's too bad, as I said our salesman was very nice, and we would go back to him again.....but Todd Steckler's and Jim Hale's lack of customer concern will send us and whoever we talk to elsewhere. Buying a vehicle is a major event in one's life, you expect to be able to trust a company as big as Expressway Dodge, but their focus happens to be on quantity and not quality. We were lied to, and they are ok with that, but we not. Want an AWESOME customer service expereince, go to Expressway Ford! The difference is amazing! ! ! More

Chris Schiele was totally helpful and knowledgeable. I purchased a new 2009 Hemi Challenger SRT8 below sticker price with no trade. Several people I talked with later who bought SRT8s elsewhere paid ABOVE purchased a new 2009 Hemi Challenger SRT8 below sticker price with no trade. Several people I talked with later who bought SRT8s elsewhere paid ABOVE sticker. I highly recommend Expressway Dodge and Chris Schiele! RJ Ihle More